Family Services Caseworker — Protect & Reunite Families

Caseworker I / Social Service Worker – CPS DCFS Western Region (Provo)

Caseworkers and Social Service Workers at the Utah Division of Child & Family Services (DCFS) work to keep children with their families by assessing needs, connecting them to resources, and providing in‑home services. They strive to reunify families when safe and assure children's ongoing safety and permanency through professional supervision and training.

• Investigating reports of abuse, exploitation, and/or neglect; assessing safety, risk, strengths, and barriers and determining appropriate actions governing a family's situation.
• Investigating child sex abuse cases as part of the Child Protective Services Task Force.
• Working with families to create plans for children’s safety and for ongoing services.
• Coordinating and referring services to children and families offered by community resources, placement providers, collateral agencies, the courts, and community partners.
• Supervising visits between parents and children to ensure safety.
• Conducting in‑home visits to assess safety and track progress.
• Facilitating Child and Family Team Meetings with the family, their formal and informal supports.
• Testifying in court hearings regarding actions, findings, procedures, and protocols.
• Preparing detailed case documentation including intake records, investigation summaries, assessments of safety, risk and family functioning; service plans, court reports, case history and activity logs.
• Performing 24‑hour on‑call services as needed under supervisor’s direction.
• Other duties as assigned.

• Previous or current employment with the Department of Health & Human Services (DHHS); experience with residential youth or adults in domestic violence, abuse, or homelessness programs; work in a domestic violence or homeless shelter, or with agencies providing mental or behavioral health services; any public or private school in an educational or social work‑related role; foster or kinship provider; contracted DHHS service provider;
  
  or other fields closely related to child welfare, OR a combination of experience and education equal to four years.
• If work experience was not full‑time, the equivalent must be calculated in comparison to full‑time (e.g., two years of half‑time work equals one year of full‑time).

• Understands human development across the lifespan and community resources, and can provide culturally responsive support and interventions.
• Interacts professionally with all levels of management while managing a diversified workload and challenging situations.
• Shows sensitivity, tact, and professionalism in dealing with people.
• Communicates effectively, clearly, and concisely verbally and in writing.
• Has four years of full‑time education or professional work experience related to working with children, parents, and/or families, or a combination of education and experience equal to four years.
• Possesses a current valid Utah driver’s license.

• Holds an SSW or higher licensure in good standing (required by statute UCA
  58‑60‑103).
• Understands human development across the lifespan and community resources, and can provide culturally responsive support and interventions.
• Interacts professionally with all levels of management while managing a diversified workload and challenging situations.
• Shows sensitivity, tact, and professionalism in dealing with people.
• Communicates effectively, clearly, and concisely verbally and in writing.
• Has four years of professional work experience related to working with children, parents, and/or families or a combination of education and experience equal to four years.
• Possesses a current valid Utah driver’s license.

• Only applicants invited to interview will be notified.
• May require 24‑hour on‑call services/time; response times are determined by the agency.
• Department of Human Resource Management rules regarding promotions and transfers apply to current employees.
• Travel required; personal vehicle may be used, and approved mileage is reimbursable through State Finance.
• All DCFS job offers are contingent upon passing a Background Screening…