Support Technician - Dispatcher
Listed on 2026-06-20
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Transportation
Transportation Logistics, Dispatcher, Fleet Manager
About Eco Battery Eco Battery is a leading manufacturer of lithium batteries for golf carts, celebrated as the fastest-growing company in its sector over the past three years. Known for its innovative engineering and cutting-edge technology, Eco Battery delivers tailored energy solutions designed to enhance performance and reliability. The company’s success is driven by a relentless focus on customer satisfaction, crafting every product and service with the user’s needs in mind.
Eco Battery’s commitment to excellence and sustainable energy solutions positions it as a trusted name in the industry, redefining the way golf carts are powered.
We are seeking a highly organized and detail-oriented Dispatcher to join our team at a growing lithium battery company. This role is responsible for coordinating shipments, scheduling deliveries, and ensuring efficient communication between warehouse staff, drivers, and customers. The ideal candidate thrives in a fast-paced environment, maintains strong attention to detail, and can effectively manage multiple priorities to ensure timely and accurate delivery of lithium battery products.
Key Responsibilities Dispatch & Logistics Coordination- Schedule and coordinate outbound shipments with drivers and freight carriers.
- Monitor delivery schedules to ensure timely pickups and deliveries.
- Communicate with warehouse staff to confirm order readiness and shipment timelines.
- Track shipments and proactively address delays or issues.
- Serve as the main point of contact between drivers, warehouse personnel, and internal teams.
- Provide shipment updates to internal departments and customers when needed.
- Resolve delivery or scheduling issues quickly and professionally.
- Prepare and maintain shipping documentation, including bills of lading and freight paperwork.
- Ensure all shipments comply with shipping regulations related to lithium batteries and hazardous materials.
- Maintain accurate dispatch logs and transportation records.
- Assist with route planning and load optimization to improve efficiency.
- Coordinate with inventory and warehouse teams to support order fulfillment.
- Identify opportunities to improve dispatch processes and logistics efficiency.
- Experience in dispatching, logistics coordination, or transportation operations preferred.
- Experience in warehouse or shipping environments is a plus.
- Strong organizational and multitasking skills.
- Excellent communication and problem-solving abilities.
- Ability to work effectively in a fast-paced environment.
- Proficiency with shipping software, dispatch systems, or ERP systems is preferred.
- Familiarity with shipping regulations for lithium batteries or hazardous materials is a plus (training may be provided).
We offer a competitive compensation and benefits package, including:
- 100% company-paid health, dental, and vision insurance
- 3 weeks of paid time off (PTO)
- 401(k) with a 4% company match
- Opportunities for growth in a rapidly expanding energy technology company
- Collaborative and team-focused work environment
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