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Service Advisor

Job in Orland Park, Cook County, Illinois, 60467, USA
Listing for: Joe Rizza Ford Lincoln
Full Time position
Listed on 2025-12-30
Job specializations:
  • Automotive
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Join our team at Joe Rizza Ford Lincoln as a Service Advisor in Orland Park, IL. In this role, you will be the key point of contact between our service department and customers, ensuring a seamless and satisfying service experience. You will work closely with technicians and customers to provide clear communication, timely updates, and exceptional service.

Responsibilities
  • Greet customers and understand their vehicle service needs.
  • Communicate repair details and estimates to customers clearly and professionally.
  • Coordinate service appointments and monitor repair progress.
  • Work closely with technicians to ensure timely and accurate service.
  • Maintain detailed records of customer interactions and service orders.
  • Resolve any customer complaints or issues promptly and effectively.
Requirements
  • Previous dealer experience in automotive service advising required.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Knowledge of automotive repair processes and terminology is a plus.
  • Proficiency with computer systems and service management software.
  • Valid driver’s license.
Benefits
  • Competitive salary ranging from $80,000 to $100,000 per year, paid weekly.
  • Comprehensive health insurance plans.
  • 401(k) retirement savings plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional growth and development.
About the Company

Joe Rizza Ford Lincoln is a trusted dealership committed to providing outstanding sales and service experiences in the Orland Park, IL community. We pride ourselves on our customer-first approach and a welcoming work environment that fosters teamwork and excellence.

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