Universal Banker II - Ravinia

Join to apply for the Universal Banker II - Ravinia role at Peoples Bank
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Posted 1 day ago. Be among the first 25 applicants.

Provide prompt, efficient and friendly service to ensure an excellent customer experience to all customers and employees. Acknowledge customers' needs with suggestions and referrals of appropriate bank products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established bank policies and procedures. These individuals will need to be outgoing, sales‑oriented, flexible, adaptable and results‑driven. They must demonstrate the ability to work independently and with a team, make sound decisions and use critical thinking skills.

• Process all teller line transactions at a proficient level; including accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing official checks and potentially providing overrides and approvals.
• Count and balance the cash drawer daily, taking proactive steps to identify and resolve discrepancies when the balance is off.
• Follow BSA/AML/OFAC policies and/or procedures to report any suspicious activity.
• Always maintain integrity, including keeping all bank business and information confidential.
• Open new accounts for customers accurately and efficiently.
• Handle more complex customer inquiries and requests.
• Demonstrate strong sales skills; routinely seek to refer additional products when appropriate and document referrals in Salesforce.
• Move seamlessly through the banking center acting in a variety of roles as necessary.
• Adapt easily to meet all needs.
• Participate in bank and team activities.
• Seek additional responsibilities such as internal committee involvement or corporate initiatives.
• Serve as backup to manager in their absence.
• Possess ability to effectively mentor others.

• High school diploma or its equivalent.
• One year of retail banking experience required.
• Six months of new account experience required.
• Experience with Microsoft Office Suite required.
• Must have a smartphone (iOS or Android) that can support the security features required by the bank's IT security guidelines.

For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey. Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting‑edge digital banking services.

With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top‑notch performance to our valued residents. At Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success.

For more information on benefits visit the Careers page of our company website at

Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Equal Housing Lender/ Member FDIC.