Business Office Manager

Base Pay: $58,000.00/yr - $62,000.00/yr

• To plan, organize, develop, and operate the Business Office in accordance with current Federal, State, and local regulations, standards, guidelines, and facility policy.
• To manage and maintain the systems and processes associated with human resources, including, but not limited to:
  On-boarding of staff, payroll, staff scheduling software, staff benefit coordination including health, dental and life insurance, and Workman’s Compensation claim processing.
• To oversee and direct the reception operations and personnel.
• To manage and maintain the systems and process associated with patient/resident financial services, including, but not limited to:
  Trust fund management, accounts receivable, and collection efforts.

• Bachelor’s Degree preferred in related field of study or at least, some coursework related to human resources, business management, communication, administration, public relations.
• Three years of experience preferred in working in at least one of the above areas in the health care field.
• Ability to read, write, and speak the English language in an understandable manner and to communicate effectively.
• Proficient with Microsoft Office and possess other computer skills as required to manage and direct others in use of software programs that are essential to facility operations related to essential job duties of this position.
• Ability to deal tactfully and to work effectively with residents, families, personnel, support agencies, and the general public.
• Ability to make independent decisions that are in the best interest of the patient/resident and staff when circumstances warrant such action.
• Must demonstrate the ability to handle confidential data with professional discretion.
• Possess the qualities of empathy, compassion, understanding, enthusiasm, and humor in order to effectively interact with patients, residents, families, and staff.
• Ability to understand and to manage emotional needs of yourself and others.

• Ability to move intermittently throughout the workday.
• Ability to cope with the mental and emotional stress of the position.
• Possess adequate sight and adequate hearing or use of prosthetics to enable adequate sight and adequate hearing to perform the required functions of the position.
• Be in good general health and demonstrate emotional stability.
• Ability to relate to and work with ill, disabled, elderly, emotionally upset, and, at times, hostile people.
• Ability to operate office and business machines.
• Ability to occasionally move and lift supplies and equipment.
• Ability to function independently, have flexibility, personal integrity, and the ability to work effectively with residents, family members, staff, and support agencies.
• Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to HIV, AIDS, and Hepatitis B virus.

• Human Resources
  • Assist department managers with the hiring process, including, but not limited to recruiting, screening, interviews, reference checks, and verifying qualifications of potential staff.
  • Ensure Livescan fingerprint criminal background check, if necessary, and drug screening initiated prior to hire.
  • OIG Fraud Exclusion register verification and sex offender registry verifications completed prior to hire and on an annual basis.
  • Health Care Worker Registry verification prior to hire and on an annual basis. Maintain up-to-date employment history for current and terminated employees.
  • Manage the On-boarding process for new staff members including, but not limited to time clock enrollment and processing login requests for the various software utilized by facility.
  • Manage and maintain the confidential employee files, in an organized manner, to ensure professional licenses, CPR certifications, physicals, TB test results, etc., are current and up-to-date and to ensure staff compliance related to continual education hours and departmental staff competency requirements.
  • Perform edits in the payroll software system and submit the completed, required documentation to the AMS Payroll Specialist to process payroll.
  • Coordinate with department managers to…