Branch Manager

The Branch Manager (BM) leads the branch staff to achieve the strategic initiatives set forth for the branch by the Credit Union. The BM is responsible for maintaining an engaged, operationally sound, high performing team dedicated to improving the financial wellness of its members. The Branch Manager is responsible for the development, training, coaching, mentoring and performance of the associates to ensure they are reaching their goals by understanding and meeting member needs.

In addition, the BM is expected to adhere and hold the member services team accountable to all Credit Union compliance policies, procedures, and practices. The BM will drive the operations of the branch including individual and team sales, quality, consumer lending, new accounts, cash operations, and most importantly member service.