Billing Specialist

Job Details

Job Location:

ARCA Florida - Orlando, FL 32832

Position Type:
Full Time

Salary Range: $20.00 - $23.00 Hourly

Job Shift: Day

Job Category:
Customer Service

The Billing Specialist computes costs and calculates rates for services and shipment of goods, prepares invoices for billing, posts data and keeps relevant data accurate in the system.

• Manage the processing of revenue for all Expat branch companies (ERS, Government, Findlay and M3, etc.)
• Maximize the profitability of each shipment at the time of billing
• Maintain clients’ billing timelines
• Audit vendor invoices as needed
• Work with the admin team / customer service to compose billing packets and forward invoice packets to customers
• Assist in cleaning up any orders stated on the Deferred, Accrued and Prepaid reports, on a monthly basis.
• Ensure transactions between Move Star and GP are being done. If error, need to work the issue to resolve the matter.

• Work with contracted auditor on required moves
• Address all audits to resolve issues regarding payment and accuracy
• Other clients’ inquiries

• Manage all perm storage shipments for entire period in storage
• Process revenue and manage payments with a focus on maximizing profitability

• Address all AR issues with accounting team and payee
• Escalation on applicable collections
• Work with accounting on client inquiries
• COD Statements – Work with accounting

This document in no way states or implies that these are the only duties to be performed by the individual occupying this position. This is a representative list of the general duties, and it is not intended to be all-inclusive.

• Assist in other support functions as dictated by volume and need
• Work with Ace Team to resolve rejected invoices and elevate as needed.
• Participate in training as required.
• Stay current on tariffs
• Other duties assigned

• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and outlook.
• Competent with Microsoft Teams.
• Proficient in Move Star and other client facing systems

• High School diploma or equivalent
• 2+ years related work experience

• Assures that safety regulations are followed at all times
• Follows policies and procedures including infection control, universal pre-cautions and exposure control plans when performing daily tasks.
• Reports hazardous conditions, accidents, and incidents to the immediate supervisor
• Must be able to lift at least 25 lbs.
• Requires standing, walking, bending, kneeling, stooping, and crouching
• Exposure to heat, cold, dust, noise, or chemicals
• Whether the position will require frequent travel
• Whether the position will require significant overtime or shift work.
• Whether the position has specific requirements with respect to vision, hearing, and speaking.
• Whether there is a specific schedule that is expected, and/or whether weekend work will be require