Operations Analyst

Position

OPERATIONS ANALYST I -

The State Personnel System is an E-Verify employer. For more information, see the E-Verify Website.

State of Florida

Department of Environmental Protection

In carrying out the duties of this position, the incumbent is expected at all times to be aware of and abide by the Department’s Standards of Conduct, as well as any and all departmental and/or work unit rules, directives, policies, procedures, and/or general orders applicable to performing the duties of this position.

The incumbent is expected to demonstrate active teamwork and a focus on the success of the team and program through respectful, open, and honest communication with superiors, peers and others; active listening; valuing workplace diversity; maintaining a professional attitude when receiving assignments; remaining calm in tense situations; delivering constructive feedback in private; shifting focus based upon organizational priorities without compromising the mission;

accepting constructive feedback; and contributing and listening during meetings, trainings and other group discussions. Every effort should be made to adjust to varying situations and work requests in a positive manner. The incumbent will conduct organizational studies and evaluations on office procedures, providing technical assistance and developing procedures to help the district operate more efficiently and effectively.

Duties are:

Reviews and consults on the implementation of paper and electronic records in accordance with procedures established by the Department of State, the Department of Environmental Protection, and the Central District. Proper management includes filing and ensuring that documents are not retained past retention time unless there is a documented business need to retain them. Consults on updates to internal procedures.

Reviews and coordinates the DMRs and updates the DMR Review SharePoint Site as assigned, and alerts the appropriate manager/staff when noncompliance thresholds are met.

Consults on procedures to ensure work meets internal and external dashboards and key performance indicators.

Consults with Central District Management on public records requests; ensures responses are provided timely, thoroughly, and accurately to public records and information requests.

Reviews, consults on and implements the processing of the entry of data from CAP and Permitting/Waste Cleanup related reports to include drinking water, wastewater, groundwater, air, asbestos, and others as appropriate. Update internal and external tracking as necessary.

Consults with Central District staff on the updating of permitting data in WAFR and WAFR PA as appropriate to ensure it accurately reflects the required parameters as new facility permits are issued and/or modified. Promote electronic data submission through support of EzDMR including updates, corrections, and generation of new templates.

Coordinates with Central District staff on the entry of data into the various Departmental databases, as requested. Databases can include but are not limited to Oculus, Oracle, Asbestos, Air Resources Management, Potable Water Systems, and others are required or assigned.

Consults with staff on questions and answers from the general public regarding routine environmental issues and maintains a directory of affiliated agencies and entities so that the public may be referred to the proper authority. Coordinates the answering and routing of all incoming telephone calls to maintain efficiency of calls being assigned by the appropriate section or individual from the central switchboard.

Coordinates the taking and relaying of messages for personnel when they are unavailable. Oversees and coordinates the greeting of, announcing of, and directing of all visitors to the appropriate areas and the issuing of visitor identification badges.

Implements and coordinates the scanning of incoming paper mail, and properly routing both electronic and paper copies and logging/filing as appropriate.

Coordinates the utilization of Cherwell for mail centralization. Work shall include, but not be limited to, coordinating the processing of…