Office Clerk Healthcare

Benefits:

• Opportunity for advancement

We are seeking a detail-oriented home health care Office Clerk to join our home care team. This position is responsible for managing patient information, processing admissions, and maintaining accurate and organized patient records.

The ideal candidate is efficient, organized, and capable of managing multiple tasks in a fast-paced environment. Strong computer skills and a commitment to confidentiality and accuracy are essential.

• Schedule caregivers and coordinate visits with clients
• Request and track authorizations from insurance providers
• Contact primary care physicians (PCPs) to obtain necessary documentation
• Follow up with patients regarding appointments and service updates
• Maintain and update client and employee records in compliance with agency and Medicare guidelines
• Ensure all documentation is accurate, complete, and submitted in a timely manner
• Answer incoming calls and respond to inquiries professionally and promptly
• Handle general administrative duties such as filing, scanning, data entry, and mail processing
• Maintain confidentiality of all patient and agency information
• Perform other clerical tasks as assigned

• Previous experience as an office clerk or in a similar administrative role (preferably in a healthcare or home care setting)
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with electronic record systems
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to multitask and work both independently and as part of a team
• Bilingual (preferred, but not required)