Executive Assistant

Position Summary

Status:
Full-Time

Location: Downtown Orlando

Hours: Expected to work 8:30am-5:30pm, Monday-Friday roughly - hybrid schedule

Training: First 60 days will be 4 days a week on site working - Monday: 10am-6pm, Tuesday/Wednesday: 9:30am-5:30pm, Thursday/ Friday- TBD

At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, backup elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

• Forbes has named Orlando Health as one of America’s Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued."

• Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare.

Performs advanced, diversified and confidential secretarial and administrative duties requiring broad and comprehensive experience, skill, and knowledge of organization policies and practices for a Vice President or Senior Vice President.

• Plans and carries out administrative functions requiring considerable knowledge of the organization.
• Performs significant administrative duties with multiple priorities and tasks.
• Composes and types routine and non-routine correspondence, reports, special projects, technical papers, etc.
• Creates, prepares and coordinates presentations, including charts, graphs, etc.
• Creates and maintains databases and spreadsheets.
• Organizes meetings including distributing materials, arranging for refreshments, transcribing minutes and making travel arrangements if necessary.
• Has significant contact with senior management, board members, and various external contacts.
• Has access to confidential employee, management and organization data.
• Organizes and expedites flow of work through Vice President’s or Senior Vice President’s office.
• Answers phone calls, routes callers, takes messages and resolves routine and some complex inquiries. Screens calls and visitors.
• Operates copy machine and fax machine. Distributes incoming mail. Orders supplies. Establishes and maintains files and records on an ongoing basis.
• Conducts research, data collection, and some analysis of information.
• Schedules and maintains calendar of appointments, meetings and travel itineraries and coordinates related arrangements.
• Responds to callers, correspondence and visitors not requiring Vice President’s or Senior Vice President’s attention.
• Utilizes significant discretion in varied areas.
• Coordinates special events.
• Prepares, monitors, or assists with the preparation of various budgets.
• Provides work direction to other clerical personnel within the department.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

• Maintains established departmental policies and procedures.
• Prioritizes workload to manage multiple priorities.
• Enhances professional growth and development through participation in educational programs, current literature, and workshops.

• Associate’s Degree.
• Two (2) years of prior customer service, administrative or secretarial experience may substitute for the Associate’s degree (in addition to the requirements listed in the Experience section).
• Highly proficient in word processing, spreadsheet, presentation and/or database software, preferably Microsoft Office-based products (Word, Excel, PowerPoint, Access).

None

Five (5) years of customer service, administrative, secretarial or related experience.