Compliance Clerk

POSITION SUMMARY

The Compliance Clerk provides vital administrative and operational support to the Compliance Department. This role is responsible for overseeing day-to-day vehicle maintenance and coordinating insurance repairs and claims to minimize fleet downtime. Additionally, this position is responsible for reporting critical data to the Compliance & Risk Manager to facilitate comprehensive claim investigations and departmental reporting.

ESSENTIAL FUNCTIONS

• Administer vendor websites and portals, including OnStar, Enterprise Fleet Management, and WEX to ensure data accuracy and operational continuity.
• Liaise with fleet management companies, vendors, and suppliers to facilitate equipment repairs, rental car arrangements, and vehicle maintenance and returns.
• Organize, distribute, and record vehicle registration renewals and insurance cards to ensure legal fleet operation and compliance.
• Assist with administrative tasks and documentation related to insurance claims and incident reporting.
• Review rental reservations, lease agreements, and billing statements for accuracy to ensure cost control and contract adherence.
• Import and manage critical information within Excel, tracking driver records, traffic citations, safety complaints, and vehicle specifications.

SKILLS

• Proficient in relevant software so much as Microsoft Office suite, and internal management software.
• Pay attention to detail, review documentation, verify information, and identify potential issues or discrepancies.
• Provide clear and concise information to the public when answering inquires and communicating with internal teams.
• Read and comprehend instructions, correspondence, and memos. Able to address concerns, resolve issues and find solutions to compliance-related questions.
• Manage tasks and responsibilities with minimal supervision.
• Possess a high level of adaptability and willingness to embrace change in practices, policies and procedures.

• Employee may perform other related duties as necessary to meet the ongoing needs of the organization and department.

ATTRIBUTES

• Systematically gather, evaluate, and interpret complex data to support accurate decision-making.
• Maintain a comprehensive knowledge of relevant vendor guidelines and compliance procedures.
• Convey information clearly and concisely across various organizational levels.
• Manage and execute projects within strict timelines while maintaining high-quality standards.
• Uphold a high degree of confidentiality regarding sensitive internal and external information.
• Articulate perspectives persuasively and maintain a constructive tone in both routine and high-pressure situations.
• Produce clear, informative documentation with meticulous attention to grammar and accuracy.
• Foster a culture of respect and consideration when collaborating with colleagues and stakeholders.
• Demonstrate a consistent commitment to the established work schedule and operational needs.

EDUCATION/EXPERIENCE

Associate's degree (A.A) or equivalent experience with data entry, spreadsheets, and running daily reports. Experience in a fast-paced environment. Good verbal communication skills by phone.

PHYSICAL REQUIREMENTS

Must occasionally lift and or/move up to 10 pounds. Regularly required to sit, talk, or listen; occasionally required to stand. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate.

NOTE: This job description is not intended to be all-inclusive.