Service Account Assistant

At Catch Vibe Voice, we believe that exceptional customer experiences are the foundation of every successful business. Since our beginning, we have focused on helping brands build stronger relationships with their clients through professional communication, reliable support, and service excellence.

Our team is driven by collaboration, innovation, and a commitment to delivering meaningful interactions that leave a lasting impression. We are proud to create a workplace where employees are valued, supported, and encouraged to grow professionally.

We are currently seeking a detail-oriented and organized Service Account Assistant to join our growing team in Orlando, FL. This role is ideal for someone who enjoys working in a fast-paced professional environment, supporting client accounts, coordinating internal processes, and ensuring smooth day-to-day operations.

The ideal candidate will contribute to maintaining strong customer relationships while assisting with account coordination, documentation management, and administrative support across multiple departments.

Responsibilities

• Assist with managing and maintaining client service accounts
• Coordinate account documentation, reports, and internal records
• Support communication between clients and internal teams
• Monitor account activity and ensure timely follow-ups
• Prepare reports, schedules, and service-related documentation
• Maintain organized digital and administrative records
• Assist with resolving client inquiries in a professional manner
• Support daily operational and administrative tasks as needed

• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Attention to detail and problem-solving mindset
• Ability to work independently and collaboratively
• Professional attitude and customer-focused approach
• Proficiency with office software and administrative tools
• Ability to manage deadlines in a fast-paced environment

• Competitive salary package
• Opportunities for professional growth and career advancement
• Supportive and collaborative work environment
• Skill development and ongoing training opportunities
• Stable full-time position with long-term potential
• Modern and professional workplace culture
• Opportunity to work with a growing and dynamic company