Operations Analyst

Position: OPERATIONS ANALYST I - 37010063
Requisition No: 877550

Agency:
Environmental Protection

Working Title:

OPERATIONS ANALYST I
- Pay Plan:
Career Service

Position Number:

Salary: $44,000.16

Posting Closing Date: 06/15/2026

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OPERATIONS ANALYST I

State of Florida

Department of Environmental Protection

This position is located in Orlando, FL

INTERNAL AGENCY ONLY

Position Overview and Responsibilities:

In carrying out the duties of this position, the incumbent is expected at all times to be aware of and abide by the Department's Standards of Conduct, as well as any and all departmental and/or work unit rules, directives, policies, procedures, and/or general orders applicable to performing the duties of this position.

The Incumbent is expected to exhibit that they are active team members, focused on the success of the team and program by their positive actions. These actions include the ability to communicate respectfully, openly and honestly with superiors, peers and others, actively listening to new ideas of others, understanding and valuing diversity in the workplace, maintaining a professional attitude when receiving assignments, remaining calm and reasonable in tense situations, delivering negative feedback to others in a constructive and private manner, shifting focus based upon the priorities of the organization without negatively impacting the organization's mission, accepting constructive feedback, and contributing and listening during meetings, trainings and other group discussions.

Every effort must be made to adjust to varying situations and work requests in a positive manner. Will conduct organizational studies and evaluations on office procedures providing technical assistance and developing procedures to assist the district to operate more efficiently and effectively.

Duties are:

Reviews and consults on the implementation of paper and electronic records in accordance with procedures established by the Department of State, the Department of Environmental Protection, and the Central District. Proper management includes filing and ensuring that documents are not retained past the retention time, unless there is a documented business need to retain them. Consults on any updates to internal procedures.

Reviews and coordinates the DMRs and update DMR Review SharePoint Site as assigned and alerts the appropriate manager/staff when noncompliance thresholds are met.

Consults on procedures to ensure work meets internal and external dashboards and key performance indicators.

Consults with Central District Management on public records requests; ensures responses are provided timely, thoroughly, and accurately to public records and information requests.

Reviews, consults on and implements the processing of the entry of data from CAP and Permitting/Waste Cleanup related reports to include drinking water, wastewater, groundwater, air, asbestos, and others as appropriate. Update internal and external tracking as necessary.

Consults with Central District staff on the updating of permitting data in WAFR and WAFR PA as appropriate to ensure it accurately reflects the required parameters as new facility permits are issued and/or modified. Promote electronic data submission through support of EzDMR including updates, corrections, and generation of new templates.

Coordinates with Central District staff on the entry of data into the various Departmental databases, as requested. Databases can include but are not limited to Oculus, Oracle, Asbestos, Air Resources Management, Potable Water Systems, and others are required or assigned.

Consults with staff on questions and answers from the general public regarding routine environmental issues and maintains a directory of affiliated agencies and entities so that the public may be referred to the proper authority. Coordinates the answering and routing of all incoming telephone calls to maintain efficiency of calls being assigned by the appropriate section or individual from the central switchboard.

Coordinates the taking and relaying of messages for personnel when they are unavailable. Oversees and coordinates the greeting of, announcing of, and directing of all visitors to the appropriate areas and the issuing of visitor identification badges.

Implements and coordinates the scanning of incoming paper mail, and properly routing both electronic and paper copies and logging/filing as appropriate.

Coordinates the utilization of Cherwell for mail centralization. Work shall include, but not be limited to, coordinating the processing of documents for OCULUS; entry and mailing (electronic & paper); and database updates, within established timelines.

Coordinates with Central District staff on the receipt and opening of incoming paper mail, that the incoming documents are stamped with the date stamp and distributed to the various sections, addressee or to the Data Entry Section.

Coordinates with Central District staff on the receipt of electronic mail, ensuring appropriate routing and filing in the proper…