Claims Assistant

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Claims Assistant

** PRIMARY PURPOSE** :
To provide support to the claims staff and to perform other office tasks on a commercial automobile liability PIP department

** ESSENTIAL FUNCTIONS and RESPONSIBILITIES*
* + Annotate Mail and Medical bills

+ Download and organize documents for adjusters

+ Assist adjusters and supervisor with voicemails

+ Sets up and enters new claims into claims management system when requested.

+ Inputs and reviews notes/diaries in claims management system as instructed.

+ Processes payments as instructed

+ Reviews, prepares, creates, and/or sends letters, reports, and forms.

+ Answers and initiates telephone calls and may provide customer service as required.

+ Performs other duties as assigned

+ Supports the organization's quality program(s).

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** WORK ENVIRONMENT
** When applicable and appropriate, consideration will be given to reasonable accommodations.
** Mental:
** Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
** Physical:
** Computer keyboarding, travel as required
** Auditory/Visual:
** Hearing, vision and talking
** NOTE**  **:  Credit security clearance, confirmed via a background credit check, is required for this position.
** The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.
Management retains the discretion to add or to change the duties of the position at any time.

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** QUALIFICATIONS*
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** Education & Licensing
** High school diploma or GED required.
** Experience
* * Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
** Skills & Knowledge*
* + previous experience with JURIS preferred

+ prior insurance knowledge helpful

+ Ability to meet or exceed Performance Competencies

+ Ability to manage time well, and be organized

+ Ability to work in a team environment

+ Strong organizational skills

+ Knowledge of JURIS a plus

+ PC literate, including Microsoft Office product

+ Excellent oral and written communication

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

** If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.*
* ** Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.

For more, see**   ****