Receptionist; PT

About Central Florida Behavioral Hospital

Central Florida Behavioral Hospital is a 174-bed, private psychiatric center located in beautiful, sunny Orlando, FL. The hospital provides 24‑hour emergency services. It offers a full continuum of care including inpatient treatment services for children, adolescents and adults; and partial hospitalization, intensive outpatient and ECT services for adults. Our treatment philosophy is based on a team approach that treats patients with dignity and respect while delivering high‑quality care.

The Receptionist is responsible for greeting and assisting visitors and patients, answering the switchboard, managing mail, documenting incoming deliveries, and providing clerical support as assigned. Assists in the facilitation of safety and security initiatives including announcing codes, assuring visitor sign‑in/out, reviewing and documenting patient belongings, and identifying escalation issues in the reception area.

• Answer the telephone in a timely manner and direct callers to the appropriate department or employee.
• Greet visitors to the building, create a warm and welcoming environment. Determine reason for visit. Assure sign‑in/out procedures are followed and temporary badges created as needed.
• Manage patient visitation to ensure appropriate processes are followed such as number/age/relation of visitors, collecting personal belongings, etc.
• Accept, review and document patient belongings. Notify appropriate staff to ensure timely delivery to unit/patient.
• Receive, sort and forward incoming mail. Maintain and route publications. Coordinate pickup and delivery of express mail services (Fed Ex, UPS, etc.).

• Challenging and rewarding work environment
• Competitive compensation & generous paid time off
• Excellent medical, dental, vision and prescription drug plans
• 401(k) with company match and discounted stock plan
• SoFi student loan refinancing program
• Career development opportunities within UHS and its 300+ subsidiaries!
• More information is available on our benefits guest website:

• High school graduate or equivalent required.
• Two (2) years receptionist/secretarial experience required. One (1) year experience in healthcare field preferred.
• Must have a pleasant voice and excellent telephone manners.
• Must be proficient in Microsoft Office.
• Have the ability to prioritize multiple assignments simultaneously and deal professionally and diplomatically with all staff and the general public.
• Must have ability to utilize confidentiality and tact in the disposition of daily and assigned projects and all other facets of the position.
• Must be available to attend full hospital and departmental orientations Week 1: M‑F 8 AM – 5 PM.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal‑opportunity employers and openly support recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.