Admission & Records Coordinator

Position: Admission & Records Coordinator I
The Office of Undergraduate Admissions:

The Office of Undergraduate Admissions supports the university in meeting its strategic enrollment goals and fulfilling the UCF Strategic Plan. It is responsible for coordinating the identification, recruitment, admission and enrollment of all undergraduate first-time-in-college, transfer, non-degree, dual enrollment, early admission and non-Florida public institution transient students. The office leverages the UCF brand to market, communicate and engage with talented and academically qualified students who will enrich our community and achieve academic and personal excellence.

The Opportunity:

The Admissions and Records Coordinator I will support the residency classification process for admitted undergraduate students. The coordinator will evaluate and process Florida residency determinations for tuition purposes, apply applicable state statutes and documentation requirements, and serve as a resource for students, families, and the UCF community. The Admissions and Records Coordinator will collaborate with the team and supervisor to meet operational goals and support the University Residency Appeal Committee process.

Responsibilities:

Residency Classification & Processing:

* Reviews and processes residency classification for admitted undergraduate students, including initial determination of Florida residency status for tuition purposes.

* Codes residency status in accordance with applicable state regulations, including Florida residency statutes and BCIS documentation requirements for students with international status.

* Corresponds with applicants regarding incomplete or missing residency documentation and updates student files accordingly.

Regulatory Compliance & Knowledge Application:

* Maintains thorough working knowledge of Florida state regulations governing residency classification for tuition purposes.

* Applies BCIS rules related to documentation of international status when processing residency determinations.

Student & Stakeholder Communication:

* Responds to high volumes of inquiries via email, telephone, and in-person interactions from applicants, students, parents, academic counselors, and members of the UCF community regarding residency classification.

Appeal Support & Case Preparation:

* Collaborates with supervisor to compile and prepare student files for review by the University Residency Appeal Committee.

Operational Support & Team

Collaboration:

* Partners with team members to track, maintain, and meet daily operational counts and productivity goals in coordination with direct supervisor.

Additional Duties:

* Performs other duties as assigned, which may include participation in overtime as needed.

Minimum Qualifications:

Bachelor's or Master's and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

* Experience working in a higher education environment, preferably in undergraduate admissions. Familiarity with college and high school transcripts

* Familiarity with undergraduate academic levels and credentials

* Experience with residency verification processes, including knowledge of applicable state statutes and regulatory requirements.

Special Instructions to the Applicants:

* New hires selected for this position at the University of Central Florida can expect to be offered the base hourly rate for the role is $19.15. Compensation is determined in alignment with UCF's pay structure and internal equity considerations.

* All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

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