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Consumer Experience Specialist Onsite
Job in
Orlando, Orange County, Florida, 32801, USA
Listed on 2026-07-02
Listing for:
AdventHealth
Full Time
position Listed on 2026-07-02
Job specializations:
-
Administrative/Clerical
Healthcare Administration -
Healthcare
Healthcare Administration
Job Description & How to Apply Below
Resolves consumer inquiries accurately and promptly.;
Adheres to established workflows, scripting, and department greetings to ensure accurate demographics, insurance information, and authorizations.;
Assesses supported department schedules to maximize utilization of resources and avoid scheduling conflicts.;
Initiates insurance eligibility at the time of scheduling to ensure timely authorization procurement for reimbursement.;
Documents all interactions thoroughly and updates consumer records consistently in the relevant technology systems.
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