Associate Operations Manager

Associate Operations Manager – Overview

The Associate Operations Manager (AOM) plays a key role in supporting the operational and administrative functions of the office. The role contributes to the overall success of the team by ensuring smooth day‑to‑day operations, maintaining compliance, and fostering a collaborative and efficient work environment.

Base hourly range: $31.00 – $33.00 per hour. Actual pay will be determined by factors such as education, experience, and job‑related skills relevant to the role.

• Office & Compliance Management: Support daily operations across brokerage/transactional, People, administrative, and event planning functions. Ensure staff compliance with brokerage policies and procedures and communicate updates as needed.
• Administrative Support: Prepare reports, coordinate local sales contests, and assist with special projects. Communicate and implement intra‑ and inter‑office updates and action items. Coordinate office logistics, including moves, supplies, and facilities management. Liaise with building management and vendors as needed.
• People & Staff Coordination: Support onboarding of new employees and agents, including workspace setup and orientation. Communicate People‑related concerns and share positive staff feedback with leadership to support a healthy and engaged workplace. Foster a collaborative and professional office culture.
• Event Planning: Assist with planning and executing internal and external events, including seasonal celebrations, recognition events, and charitable initiatives. May perform other duties as assigned.
• Assist in prioritizing and monitoring workflow, resolving issues, and escalating when necessary. Support business continuity by cross‑training in core management duties to step in as needed.

• Three (3) years of administrative or operations experience.
• Strong interpersonal and communication skills; collaborative and approachable.
• Outstanding organizational skills and meticulous attention to detail, including proofreading and editing.
• Intermediate to advanced proficiency in Office 365 (Word, Excel, PowerPoint, Outlook).
• Quick learner with enthusiasm for new technologies and systems.
• Reliable, punctual, and takes ownership of responsibilities.

• Health, dental, and vision insurance.
• Paid time off and paid holidays.
• 401(k) retirement plan with employer matching contributions.
• Life and disability insurance.
• Employee Assistance Program (EAP) and wellness resources.

Marcus & Millichap is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.