Legal Office Services

Provides operational support within a legal office environment, including high-volume copy/print, scanning, and mail services. This role requires handling sensitive, time-critical documents with accuracy and professionalism. It is a hands-on, non-administrative position with regular movement and standing.

Responsibilities

• Operate high-volume copy, print, scanning, and mail processing equipment
• Perform copying, binding, finishing, and document formatting tasks
• Handle incoming/outgoing mail, faxing, shipping/receiving, and postage application
• Maintain, inspect, and troubleshoot copier and mail equipment; clear jams and escalate issues
• Manage scanning, file conversion, naming, OCR, FTP transfers, and document organization (including TOC)
• Maintain logs for billing, service, meters, and inventory; calculate job charges
• Distribute office supplies, mail, and completed jobs to designated locations (may travel between buildings)
• Ensure quality control, confidentiality, and adherence to tight deadlines
• Respond to service calls and customer requests; provide status updates and support
• Perform filing, archiving, and document purging as needed
• Use bindery and finishing equipment (e.g., cutter, shrink-wrap, stapler, hole driller)
• Assist with off-site project coordination and general office support

Requirements

• High school diploma, GED, or equivalent experience
• 1+ year experience in a legal office environment strongly preferred
• Experience with high-volume copy/print and mail operations
• Strong computer skills including MS Office and email; ability to manage document software and setup conference calls
• Technical aptitude with printers, scanners, and office equipment
• Strong communication, customer service, and organizational skills
• Ability to work independently, troubleshoot issues, and follow technical instructions
• Ability to stand/walk for extended periods (non-desk role)
• Stable work history demonstrating reliability
• Knowledge of shipping/receiving procedures; basic electronics knowledge preferred
• Professional demeanor and appearance (business professional dress code)