Executive Assistant

What you'll bring to the team

The Executive Assistant provides high-level administrative and operational support to the North America Managing Director while ensuring the efficient day-to‑day operation of the Orlando Corporate Office. Approximately 60% of the role will support the SVP/Managing Director through executive level administration, calendar management, travel coordination, meeting preparation, and confidential business support. Approximately 10% of the role will provide administrative support to the North America Senior Executive Leadership Team, while the remaining 30% will focus on office management and the workplace experience.

The role requires exceptional organizational skills, sound judgment, discretion, confidentiality, and the ability to manage multiple priorities in a fast‑paced environment. The Executive Assistant serves as a key point of coordination across corporate functions, helping leaders operate efficiently while creating a welcoming, well‑organized workplace for employees and visitors.

This role will be fully onsite at our Orlando HUB Office.

Key Responsibilities

Executive & Leadership Support

• Calendar & Travel Management: Proactively manage complex, multi-time-zone calendars and arrange seamless domestic and international travel for the SVP/Managing Director and North America Executive Leadership Team (ELT).

• Meeting Logistics & Prep: Anticipate executive needs by coordinating agendas, preparing briefing materials, and tracking follow‑up action items to completion.

• Discretion &
  
  Collaboration:
  
  Handle confidential information with the highest discretion, support special projects, and collaborate closely with other Executive Assistants globally.

• Expense Management: Prepare, review, and submit expense reports accurately and on time.

Presentations & Communications

• Executive Materials: Create, edit, and format high-level PowerPoint presentations, reports, and dashboards for internal and external meetings.

• Brand Consistency: Ensure all executive communications and correspondence are accurate, professional, and visually aligned with Merlin branding.

Orlando Office Management & Operations

• Daily Operations: Oversee the daily function of the Orlando Corporate Office, ensuring a welcoming, organized, and professional environment for employees and visitors.

• Facilities & IT Support: Partner with IT and building services to manage office technology, shared equipment, maintenance requests, and physical access (keys, badges, visitor logs).

• Vendor & Financial Admin: Maintain vendor relationships, manage recurring office contracts, process invoices, oversee supplies/mail, and support budget tracking for office operations.

Event Planning & Continuous Improvement

• Events & Engagement: Plan and execute leadership meetings, town halls, company celebrations, and off‑sites, managing all logistics including space reservation, catering, and tech setup.

• Process Optimization: Continuously identify opportunities to improve the employee and executive experience by standardizing office procedures and rolling out new administrative tools.

Experience and Qualifications

• 5+ years of experience supporting senior executives in an Executive Assistant role.
• Experience supporting C‑suite or senior executive leadership preferred.
• Exceptional organizational and time management skills.
• Advanced Microsoft Office skills, particularly PowerPoint, Outlook, Excel and Word.
• Proficient in preparing executive‑level presentations and reports.
• Experience coordinating domestic and international travel.
• Experience managing executive calendars and expense reporting.
• Strong written and verbal communication skills.
  
  Demonstrated ability to handle confidential information with discretion.
• Experience managing office operations, vendors and workplace logistics.
• Experience coordinating meetings, events and executive off‑sites.
• Ability to manage multiple priorities with minimal supervision.
• Strong customer service mindset with a proactive, solutions‑oriented approach.
• Bachelor's degree preferred or equivalent combination of education and experience.

Excellent Health Care Options:
Comprehensive medical, dental, and vision coverage.

Paid Time Off (PTO).Merlin Magic Pass:
Free entry for friends and family to our amazing parks & attractions.

Recognition Programs and Rewards.
401(k) Program:
Save for the future with company matching contributions.

Tuition Reimbursement Programs:
Get support for further education and career growth.

Numerous Learning and Advancement Opportunities:
Grow your skills and advance your career with us!

Competitive