Operations Coordinator - BAP

Job Description

Posted Thursday, August 13, 2026 at 4:00 AM

The purpose of this role is to provide various levels of support to the business, utilizing Ravago’s proprietary software systems, to ensure the success and efficiency of activities for the Purchasing and Customer Service needs of the organization. This position is responsible for verifying all aspects of the Ravago document database are compliant, accurate and efficient.

Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below.

a) Responsible for collecting Certificate of Analysis (COA) and Certificate of Origin (COO)/Free Trade Agreements (FTA) from vendors via electronic file and ensuring these documents are organized and archived for future reference and distribution

b) Responsible for the creation of Ravago documentation based on specifications provided by vendors

c) Coordinates with vendors to ensure compliance documentation is accurate and completed within required timelines

d) Reviews and processes the receipt, qualification and fulfillment of customer certification requests, as well as other necessary documents, in a compliant and timely manner

e) Collaborates cross-functionally with Purchasing and Customer Service teams to resolve documentation discrepancies

f) Works through backlog of certification uploads using Ravago’s software tools

g) Reviews outstanding reports and proactively requests missing documentation from appropriate vendors

h) Verifies backup documentation is received per requests and ensures applicable documentation is deemed necessary in order to fulfill requests

i) Participates in supporting the continued development of Ravago’s system functionalities and presents opportunities for improvement when applicable

j) Tracks data in spreadsheets and creates reports which analyze business needs as requested by leadership

k) Generates internal reports utilized by several departments to track daily metrics

l) Extracts data to develop dashboards and produce analytical outputs

m) Responsible for the creation of railcar tracking and tracing tool and utilizes data to complete updates in the business’ ERP system

n) Creates and distributes internal railcar inventory summaries, providing visibility into outstanding inventory and supports cost saving initiatives such as railcar utilization and demurrage reduction

o) Actively participates in daily management meetings to measure and take actions on metrics/KPI’s

a) May serve as a back‑up to other purchasing team members at the same or above level as needed

1. Not Applicable

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture.

1. Proven communication and interpersonal skills (verbal and written) and ability to establish relationships and collaborate among other teams

2. Ability to quickly learn, detailed oriented with an ability to prioritize

3. Proficiency in MS Excel, Word and Adobe/Nitro file creation and management

4. Manage and organize time, information and resources effectively using SharePoint and Kira to meet deadlines and respond to requests on a timely basis

a. High School Diploma or Equivalent Required

a. 0-2 years of previous experience in a similar role preferred

b. Experience with Purchasing, Supply Chain or a related field is highly desired

a. Valid driver’s license – required

a. Proficiency in English required

b. Bi-Lingual – Spanish or Portuguese is a plus

The work environment/conditions described herein are representative of those that an incumbent may experience, and therefore

1. Must be adaptable to work in a shared space, with constant…