Records Technician

Requisition No: 882137

Agency:
Department of Health

Working Title:

RECORDS TECHNICIAN -

Pay Plan:
Career Service

Position Number:

Salary: $1622.25 Biweekly

Posting Closing Date: 08/31/2026

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FLORIDA DEPARTMENT OF HEALTH

IN ORANGE COUNTY

JOB OPPORTUNITY ANNOUNCMENT

INTERNAL APPOINTMENT

Internal Agency Opportunity

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

Class

Title:

Records Technician

Position Number:

Base Salary: $1622.25 Biweekly

Location:

807 West Church Street Orlando, FL 32805

• DOH – Orange is a tobacco free agency.
• This advertisement may be used to fill future vacancies as they become available.

*
* NOTE:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **

Assist the public in a professional manner with over-the-counter orders and inquires for birth and death records in a friendly manner. Verify identity and eligibility for all applicants prior to issuance of certificates in compliance with Florida Statues 382 and administrative code 10D-49. Issues certified copies of birth and death certificates to parties with a legitimate reason for obtaining certificates. Assumes responsibility for the use of safety paper, keeps track of safety paper usage.

Scans safety paper audit control numbers in document sequence, ensures accurate accounting of all safety paper usage by verifying audit control numbers assigned is issued to correct client; thus, preventing duplicate or missing audit control numbers. Checks safety paper, document sequence and daily control log at beginning of each day and reconciles the paper at the close of business daily through the safety paper usage, missing document tracking and void reports to ensure all paper used has been accounted for and issued in sequential order and then documents the last number used for the day in the daily control log.
Calculates applicant’s expense based on type of service and number of certifications requested. Inputs information into e-Vitals for each payment received and for each certified copy. Prints receipts for customers and balances funds at the end of each day. Submits all funds and daily deposit worksheet at the end of the day to the manager, supervisor, or office lead. All discrepancies are to be reported to the manager, supervisor, or office lead immediately.

Maintains daily cash log of all cash assigned and ensures that all monies and documentation of transactions with confidential information are kept in a secure location until submitted to the manager, supervisor, or office lead at the end of the day.
Processes mail and Vital Chek within 5 business days. Reviews requests submitted for certifications of vital records ensuring applicant eligibility for records based on requirements as defined in Florida Statutes 382.
Answers telephone inquiries regarding the purchase of birth/death certificates and provides contact information for obtaining records from other states. Relays laws and regulations regarding issuance, amendments, paternity statements etc.

Ability to understand and properly apply rules, regulations, policies and procedures applicable to the Vital Statistics program and local County.
The ability to use the Electronic Birth and Death Registration System (evitals) the ability to use office equipment 10-key adding machine, copier and fax.
Skill in operating a personal computer
Ability to communicate effectively verbally, Ability to understand and properly apply rules, regulations, policies and procedures applicable to the Vital Statistics program and local County.
Ability to understand and properly apply rules, regulations, policies and procedures applicable to the Vital Statistics program and local County.
The ability to use office equipment 10-key adding machine, copier and fax.

Two years of experience…