Front Desk & Client Services Specialist

Colombo & Hurd, PL is a nationally recognized immigration law firm dedicated to representing professionals, investors, businesses, and families from across Latin America and around the world. Since our founding in 2006, we’ve grown to a global team of over 400, including more than 35 U.S. based immigration attorneys.

Named the Top Immigration Law Firm in Central Florida by the Orlando Business Journal, we take pride in our mission to provide exceptional legal representation while advancing the cause of immigrants. Our commitment to excellence, innovation, and integrity defines who we are.

We are seeking a warm, organized, detail-oriented and fully bilingual (English/Spanish) Front Desk & Client Services Specialist to become the welcoming face and voice of our firm. This role is the first point of contact for clients and visitors, and plays a key part in creating a welcoming, professional office experience — from greeting clients and managing correspondence to keeping our office spaces guest-ready.

• Greet and assist clients, visitors, and potential clients who visit the office
• Answer and direct incoming calls and general inquiries
• Coordinate and schedule in-office consultations
• Receive, sort, and distribute incoming mail and packages
• Purchase and maintain office supplies
• Support document pick-up, drop-off, and client payment processing
• Support the Client Experience and legal teams with day-to-day office coordination

• Full professional fluency in English and Spanish, both written and verbal, is required.
• Fully bilingual (English/Spanish) — required
• Strong communication and interpersonal skills
• Professional, friendly, and client-focused demeanor
• Highly organized with strong attention to detail
• Ability to multitask in a fast-paced office environment
• Prior front desk, hospitality, or customer service experience preferred
• Comfortable learning basic office software and CRM tools (training provided)

• The opportunity to work with a prestigious and growing U.S. immigration law firm.
• Opportunities for professional growth and career advancement.
• The opportunity to make a meaningful impact on the client experience during an important stage of their immigration journey.
• Supportive, collaborative work culture
• Paid Time Off (PTO)
• Health Insurance
• 401(k) with Employer Match
• Full-time (8-hour shift)
• Monday to Friday, 9am – 5:30pm
• In-person role at our Orlando, FL office (must be able to reliably commute or plan to relocate)