Graduate Admissions Coordinator

UCF’s College of Graduate Studies has nearly 10,000 students and 250 postdoctoral scholars. They expand their knowledge and skills under the guidance of our world-renowned faculty, utilizing our state-of-the-art facilities. Our alumni have accomplished amazing feats such as discovering new species and exoplanets, serving as a Vice President of Google, winning a Daytime Emmy Award, becoming a member of the Florida House of Representatives, and developing a vaccination for a global pandemic.

Working with over 1,500 graduate faculty members representing over 200 graduate degree and certificate programs across 11 academic colleges, the Graduate College provides institutional oversight to improve the graduate education/postdoctoral training experience at UCF.

UCF's College of Graduate Studies seeks applications for a Graduate Admissions Coordinator I. Under the supervision of the Associate Director, University Admissions, this position supports the College of Graduate Studies, graduate programs, prospective and incoming graduate students throughout the graduate admissions process. The primary responsibility is to recruit, evaluate, and participate in the selection of candidates for admission of targeted market segments as assigned.

Attention to detail, strong customer service skills, and a strong work ethic are key characteristics for anyone in this position. We especially welcome candidates with a strong enthusiasm for UCF and its mission, with a passion for recruiting and supporting students to help them succeed academically and personally.

• Evaluate and process graduate applications and supporting materials to ensure College of Graduate Studies policies and university admission regulations are met. Independently review and approve admissions actions by graduate programs to determine if applicants meet minimum BOE/BOG and university standards for admission or readmission to graduate status.
• Responsible for management and control of all admissions decisions and related issues. Calculate necessary baccalaureate, master's, or doctoral GPA for admission in compliance with university admission standards. Authorize the application holds and removal of holds when the file becomes complete. Admit and deny certain students without graduate program approval.
• Compile and organize data for statistical surveys and reports for the Director of Admissions, the Dean of the College of Graduate Studies, the Institutional Knowledge Management, and the Board of Education. Evaluate and clear all assigned student record cleanup audits in the student database system.
• Collaborate with graduate program faculty and staff to answer questions related to graduate admissions regulations, policies, and procedures. Address questions, concerns, and problems regarding the graduate application, application review system, and other technologies used throughout the admissions process in order to provide support to our campus partners.
• Serve as liaison between applicants and graduate program staff. Respond to student inquiries and counsel graduate students about application and admission policies/procedures. Review and evaluate applications and academic credentials to advise applicants.
• Investigate problems regarding student files and assist students with registration, class schedules, and website navigation. Communicate with faculty and staff to resolve student registration issues. Evaluate and process graduate applications and application materials using People Soft, Slate, and other College of Graduate Studies technology.
• Provide helpful and timely customer service for prospective students via phone, email, or other technologies to answer prospective student questions.
• As…