Greenway Kia East - Automotive Service Advisor

Job Details

Location:

Greenway Kia East - Orlando, FL 32817
Position Type:
Full Time
Category:
Admin - Clerical

Greenway Automotive Group is an Equal Opportunity Employer.

We are seeking an experienced, energetic automotive dealership Service Advisor to provide excellent customer service, manage service orders, and collaborate with technicians to resolve vehicle issues.

• Greets and consults with customers to interpret their needs and arrange for appropriate service
• Serves as the primary point of contact for all automotive service and repair matters
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Sells additional needed services
• Sets and manages expectations for service delivery for both customers and mechanics
• Continuously updates customers on repair needs and completion times
• Verifies that the final invoice reconciles with the work performed on the repair order
• Performs other duties as assigned

• One year of dealership Service Advisor experience
• Experience with CDK Service, CDK Drive
• Proven track record of achieving exceptional Customer Satisfaction
• Valid driver’s license in good standing
• Demonstrated personal and professional integrity
• Desire for a long-term career with a growing organization

• Competitive Pay
• Employee Purchase and Service Discounts
• Paid Vacation
• Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan
• State-of-the-Art Facility with a Professional Working Environment