Product and Program Development Specialist

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Specialist, Product and Program Development supports the planning, execution and integration of products and programs for Travel + Leisure Co.’s vacation ownership clubs that support the company’s strategic pillars of customer obsession and best‑in‑class sales and marketing. The primary responsibility of the Specialist is to partner with the team in the planning, development, and integration of products and/or programs. The Specialist will support cross‑departmental strategic programs and initiatives with high impact on company growth and bottom line impacts from start to finish.

The Specialist will demonstrate support by completing the following duties, up to, but not limited to: planning, monitoring of products and programs, analyzing program related issues, absorbing and synthesizing customer feedback into action, and recommending program enhancements. The Specialist role will also entail assisting in product & program development by supporting the development of the plan, budget, schedule for new products & program and working with cross‑functional teams in the planning, execution and launch.

• Project Management:
  Perform foundational project management responsibilities to ensure successful completion of key initiatives. Schedule, coordinate, and support project meetings. Maintain project trackers, action logs, and status documents. Assist in managing project timelines, deliverables, and follow‑ups. Prepare presentations, documentation, and project artifacts for internal stakeholders. Organize and document requirements, risks, and decisions to support project execution.
• Product & Program Development:
  Assist in new product & program concept development and revision activities. Provide support in developing program plan, budget and schedule. Work with cross‑functional team in the planning and execution of programs. Perform program planning, analysis and reporting for management.
• Product & Program Management:
  Coordinate program management of specific strategic programs. Partner with operational program teams to analyze customer feedback and program related issues and provide long‑term resolutions. Keep management informed about any financial, schedule and administrative issues. Understand client requirements and recommend new program or enhancements.

• 5-10% travel would be required for specific meetings with sales, marketing, customer service operations and special events.

• Bachelor’s degree in business administration, marketing, product management or related areas.
• Product Management certification preferred but not required.
• Project Management certification preferred but not required.
• Previous experience working on multiple projects
• Strong motivation to learn, willingness to be a team player, yet operate independently as required while exercising discretion and independent judgment
• Demonstrated organizational skills and attention to detail
• Demonstrated ability to work well under pressure and meet deadlines
• Demonstrates accuracy and thoroughness in work to ensure quality
• Written and verbal communication skills to execute timely and effective communication
• Demonstrates strong critical thinking skills
• Strong networking skills to build appropriate relationships throughout a broad organization
• Proven ability to effectively handle multiple tasks in various stages of completion
• Ability to solicit feedback to improve processes and develop project strategies
• Ability to develop collaborative relationships to facilitate the accomplishment of work goals
• Ability to recognize priority and be able to manage time effectively to deliver on priorities
• Ability to be proactive and…