Continuous Improvement Specialist III

Facilities and Business Operations:

The Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

Please visit us at: (Use the "Apply for this Job" box below). or Facebook and Instagram: UCF Facilities

The Opportunity
:

Facilities and Business Operations is seeking a skilled Continuous Improvement Specialist III to support the Director of Process Improvement. The Continuous Improvement Specialist III supports organizational excellence by driving initiatives that enhance efficiency, reduce waste, and strengthen operational performance. In this role, the specialist plans and coordinates process improvement projects from initiation through completion, maintaining project timelines, tracking milestones, and reporting progress to stakeholders.

The specialist identifies workflow gaps and operational inefficiencies through process mapping, data analysis, and the development of clear, consistent business process documentation and standard operating procedures (SOPs).

Collaboration is central to this position - the specialist works closely with cross-functional teams to gather insights, communicate project updates, and provide documentation and analytical support that reinforces stakeholder understanding and engagement. Using both qualitative and quantitative data, the specialist analyzes performance trends, conducts root cause evaluations, and defines opportunities for improvement to support continuous improvement project planning and execution.

Responsibilities:

• Support the planning and coordination of process improvement projects by leading projects, maintaining project timelines, tracking milestones, compiling lessons learned for post-project evaluation, and reporting progress to stakeholders.

• Identify workflow gaps or inefficiencies through process mapping, data analysis, and the development or maintenance of business process documentation and standard operating procedures (SOPs).

• Collaborate with departments and project teams to gather input, communicate updates, and provide documentation or analytical support that enhances stakeholder understanding and engagement.

• Collect, organize, and analyze process data to identify performance trends, determine root causes, and define opportunities for improvement that support project planning and the execution of continuous improvement initiatives.

• Apply Lean and Six Sigma tools to support problem-solving and waste-reduction efforts across the organization.

• Support the promotion of a continuous improvement culture by helping plan and facilitate Kaizen events, developing visual tools and materials, and documenting outcomes to sustain performance improvements.

Minimum Qualifications
:

Bachelor's degree and 4+ years of relevant experience; or High School Diploma (or equivalent) and 8+ years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications
:

• 3+ years of experience in process improvement, operations, or a related field, preferably within a manufacturing, facilities, or large organizational setting, with demonstrated contributions to improving efficiency and quality.

• Working knowledge of Lean, Six Sigma, or other process improvement methodologies;
  Lean or Six Sigma Green Belt certification is preferred.

• Familiarity with cross-functional business operations such as facilities, procurement, finance, or customer service, and the ability to understand how processes connect across departments.

• Strong analytical and problem-solving skills with the ability to interpret data and support performance improvement decisions.

• Demonstrated ability to collaborate effectively with teams, communicate with stakeholders, and present findings and process documentation clearly.

• Experience managing multiple projects simultaneously while maintaining organization, attention to detail, initiative, and adaptability in a dynamic environment.

Special Instructions to the Applicants:

The anticipated salary range for this position is $64,518 to $80,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Position requires a valid Class E driver's license. The position may involve driving to various locations on and off campus to conduct University business.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

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