Business Analyst-IT, Sr

Position Summary

Department:
Information Technology

Location: Alabama

At Baptist Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

All Inclusive Benefits (start day one)

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

• Baptist Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare

Position Overview

The Senior Business Analyst, Business Relationship Management will lead the business/end users and IT systems development teams for business needs requiring IT based solutions including: identifying and analyzing business needs, creating functional and technical specifications/requirements documentation, defining scope and objectives, making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology, researching business requirements and documenting the relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices), and translating business requirements into application requirements to parallel overall business strategies.

Essential Functions

• Serve as a trusted partner to the supported business functions, plan and coordinate IT operational or project-based initiatives that automate processing or improve business systems.
• Manages relationships with customers, project managers, IT and business staff, and all levels of management.
• Facilitate meetings with customers to actively solicit, analyze, and document customer requirements, define the business problem and the primary objectives.
• Develop and improve business processes, assisting with the development of informative “value based” metrics within IT and business functions.
• Create process flow mapping; studying system capabilities, identifying the current and future state processes.
• Identifies, proposes and influences business solutions, negotiates deliverables and requirements that may impact multiple business customers or functions.
• Act as liaison to assist in the identification of process improvements, solution design, testing and implementation of technically based projects of various size, scope and complexity.
• Analyze business customer operations, to understand strengths and weaknesses, to determine opportunities to automate processes and functions.
• Formulate solutions, processes and procedures with the goal of strengthening current state or determining future state business strategies.
• Gather customer requirements with senior level management and ensuring agreement between customer and project team on requirements for project deliverables.
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Work with the Business Relationship Leadership in defining and documenting high level plans for IT engagement, including goals, summary…