Operations Support Specialist, Business

Experience

10+ years of relevant program management experience, or 5+ years of other relevant experience.

Full-Time; in office location, onsite; 5 days per week.

Orlando, FL

Secret

Travel may be required.

Thompson Gray is seeking a highly motivated and detail-oriented Operations Support Specialist to support our Army customer. The selected candidate will analyze and improve operational processes, identify areas of inefficiency, and help implement effective solutions to enhance organizational performance. This role requires strong analytical skills and the ability to work closely with both technical and management teams to support operations. The individual should have strong analytical skills with experience in information management, proficiency in Microsoft Office products (Excel, PowerPoint, Word).

The candidate will have familiarization with ETMS2 and will demonstrate the ability to effectively communicate complex information insights to stakeholders at all levels of the program.

• Collect, analyze, and interpret data related to operational performance to identify trends and areas for improvement.
• Develop reports, briefings, and presentations for senior leadership based on operational data and analysis.
• Collaborate with project managers, engineers, and other stakeholders to optimize processes and workflows.
• Monitor and evaluate the effectiveness of operational policies and procedures and recommend changes as needed.
• Assist in the planning and execution of projects, ensuring timelines, resources, and goals are aligned with organizational objectives.
• Provide support in analyzing financial, logistical, and performance data to guide decision-making processes.
• Utilize analytical tools and methodologies to identify potential risks and propose mitigation strategies.
• Ensure operational activities are aligned with PEO STRI's mission, goals, and compliance requirements.
• Full time (40 Hours per week)

• 10+ years of experience in operations analysis, process improvement, or related fields.
• Strong analytical skills with experience in data analysis, statistical methods, and operational modeling.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and data analysis tools.
• Ability to effectively communicate complex data insights to stakeholders at all levels.
• Strong problem-solving skills and ability to work collaboratively in a team environment.
• Experience in briefing, preparing reports, presentations, and documentation for senior management is required.

• Bachelor's degree in Operations Research, Industrial Engineering, Business Administration, or a related field.
• Experience working in a DoD or government environment.
• Knowledge of project management methodologies and tools.
• Strong organizational and multitasking abilities to manage multiple projects simultaneously.

Thompson Gray is a 100% employee owned company and a multi-year winner of the Huntsville/Madison County Chamber Best Places to Work, recognized for our exceptional company culture that values employees and customers alike.

Here's what makes Thompson Gray special:

• Competitive pay based on your qualifications
• Excellent benefits, including:
  • Health, Dental, Vision, Life, Short-Term and Long-Term Disability insurance, 401(k) plan with employer match
  • TG Swag – receive company-branded items during onboarding and seasonal shipments to your home
  • Dependent Scholarship Program – supporting the education of employees' children
  • Tuition Assistance for furthering your own education, Professional Development opportunities
  • Generous time-off policies, including 18 days of paid time off, 11 Federal Holidays, and flexible scheduling
  • Annual donation to the charity of your choice
  • Regular team-building events, such as lunches, after-hours gatherings, seasonal family-friendly events, and our memorable annual holiday party

Join Thompson Gray and become part of a dynamic team committed to excellence, innovation, and community.

Thompson Gray is an Equal Opportunity Employer and VEVRAA Federal Contractor. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, gender identity, sexual orientation or national origin.

Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, gender identity, sexual orientation national origin, protected veteran status or disability. Thompson Gray, Inc. welcomes minority and veteran applicants.