Client Partnership Executive

At Core Education, we are redefining how higher education institutions experience consulting and client partnerships.

For years, much of the industry has approached improvement through large-scale technology implementations. While new systems are important, they often digitize existing processes without addressing the deeper operational challenges institutions face. As a result, campuses invest significant time and resources yet see only incremental change.

Higher education generates millions of transactions each day across the student lifecycle. Within that activity is powerful insight — insight that can illuminate how institutions operate, where friction exists, and where opportunity for meaningful improvement lives. Too often, that insight goes untapped.

Core Education takes a different approach.

We begin with understanding the campus — its operating model, its people, its processes, and its aspirations. We partner with institutional leaders to identify opportunities for modernization that align strategy, operations, and technology. Our work ensures that when solutions are implemented, they are built on a foundation designed for long-term success.

Our team is comprised of experienced higher education professionals who understand institutional complexity because they’ve worked within it. Using proprietary frameworks and a disciplined, collaborative approach, we help campuses streamline operations, integrate advanced technologies thoughtfully, and build the internal capability required to thrive in a rapidly evolving landscape.

We don’t simply implement systems.

We help institutions strengthen their foundation and prepare for the future.

This is a full-time role for a Higher Ed Client Partner Executive (CPE).

From a growth and partnership perspective, this role is central to how Core builds long-term, high-trust relationships with institutions. The CPE serves as a strategic partner to campus leaders — someone who listens carefully, understands institutional priorities, and helps align Core’s expertise to the campus’s goals.

Key responsibilities include:

• Establishing and nurturing strong, long-term relationships with institutional stakeholders
• Serving as the primary point of contact and trusted advisor for client partner accounts
• Engaging campus leaders in thoughtful dialogue to identify operational needs and growth opportunities
• Collaborating with clients to assess challenges and shape tailored, campus-driven solutions
• Managing account strategy and expansion opportunities with discipline and transparency
• Preparing clear, structured reporting to support accountability and measurable outcomes
• Partnering closely with internal teams to ensure consistent, high-quality delivery

This role of a CPE requires someone who understands that sustainable growth comes from trust, insight, and value creation — not transactions.

• Strong experience in Client Relationship Management, Account Management, or Customer Service (higher education experience preferred, but not required)
• Demonstrated ability to build president, board and executive-level relationships and manage complex stakeholder environments
• Experience identifying client needs and aligning solutions to institutional goals
• Proficiency with account management and team collaboration tools
• Leverage the strength of AI to streamline and manage activities
• Excellent communication, negotiation, and analytical problem-solving skills
• Experience in education technology or student information systems is a plus
• Self-motivated, organized, and comfortable operating in a remote environment