Data Analyst - SQL, Excel, Tableau​/Power BI, Salesforce

The Data Insight Analyst is responsible for acquiring, managing and analyzing data that will be presented to internal teams, clients and partners.

• Developing reports and analytics using data from data warehouse and Salesforce using Excel, SQL, Tableau, and other reporting/analytics tools.
• Provide consultative insights:
  • Analyze data to identify patterns and trends over time
  • Compare data from different categories to identify relationships or correlations
  • Applying statistical analysis to identify patterns and relationships in the data
  • Provide context and explanations for the data by using visualizations and narrative descriptions
  • Identify outliers or anomalies in the data and investigate their causes.
• Review and QA data/report before it is provided to the client (internal/external).
• Communicates directly with customer on data needs and key deadlines.
• Researches and identifies data quality issues.
• Manage ongoing, incoming partner requests and questions regarding data specifications.
• Configures mapping tools to support translation from source data to desired format. Includes testing of tool and providing clear documentation to internal resources and customer.
• Act as resident expert for data requirements/specifications internally and for the clientas needed.
• Remain informed and up to speed with ongoing changes and evolution of assigned program data specs.
• Lead client/partner web-based trainings regarding data specifications and requirements.

• This job has no supervisory responsibilities.

• Self-starter, an individual who is not fully dependent on direction to fulfill the functions of the role.
• Thrives in an entrepreneurial-like environment.
• Experience with Tableau and Salesforce reporting preferred.
• Experience with healthcare and/or pharmacy data preferred.
• Experience with Microsoft Excel and SQL is a must.
• Previous client-facing experience is a must.
• Must be extremely responsive, able to work under pressure in crisis with a strong sense of urgency.

• Diversity
  - Demonstrates knowledge of EEO policy;
  Shows respect and sensitivity for cultural differences;
  Educates others on the value of diversity;
  Promotes a harassment-free environment;
  Builds a diverse workforce.
• Ethics
  - Treats people with respect;
  Keeps commitments;
  Inspires the trust of others;
  Works with integrity and ethically;
  Upholds organizational values.
• Adaptability
  - Adapts to changes in the work environment;
  Manages competing demands;
  Changes approach or method to best fit the situation;
  Able to deal with frequent change, delays, or unexpected events.
• Analytical
  - Synthesizes complex or diverse information;
  Collects and researches data;
  Uses intuition and experience to complement data;
  Designs workflows and procedures.
• Business Acumen
  - Understands business implications of decisions;
  Displays orientation to profitability;
  Demonstrates knowledge of market and competition;
  Aligns work with strategic goals.
• Change Management
  - Develops workable implementation plans;
  Communicates changes effectively;
  Builds commitment and overcomes resistance;
  Prepares and supports those affected by change;
  Monitors transition and evaluates results.
• Customer Service
  - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Dependability
  - Follows instructions, responds to management direction;
  Takes responsibility for own actions;
  Keeps commitments;
  Commits to long hours of work when necessary to reach goals;
  Completes tasks on time or notifies appropriate person with an alternate plan.
• Design
  - Generates creative solutions;
  Translates concepts and information into images;
  Uses feedback to modify designs;
  Applies design principles;
  Demonstrates attention to detail.
• Initiative
  - Volunteers readily;
  Undertakes self-development activities;
  Seeks increased responsibilities;
  Takes independent actions and calculated risks;
  Looks for and takes advantage of opportunities;
  Asks for and offers help when needed.
• Innovation
  - Displays original thinking and creativity;
  Meets challenges…