Product Manager; Pharma​/Life Sciences

About Assist Rx

Assist Rx is a market‑leading healthcare technology company focused on accelerating patient access to life‑changing therapies. Through our advanced platform and patient support ecosystem, we partner with pharmaceutical manufacturers, specialty pharmacies, and providers to remove barriers to therapy initiation and adherence.

Our solutions—including iAssist®, Hub Lite™, Prior Authorization, Benefits Verification, Copay, and Patient Assistance Programs (PAP)—power the end‑to‑end patient journey from prescription to therapy fulfillment.

At Assist Rx, we combine technology, domain expertise, and patient‑centric design to deliver measurable outcomes for both patients and life‑sciences partners.

We are seeking a Product Manager with deep life‑sciences and patient access expertise to lead the strategy and evolution of our Patient Assistance Program (PAP) and Free Goods dispensing capabilities
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This is a high‑impact, domain‑driven role requiring strong experience in pharma hub services, PAP program design, and free drug fulfillment workflows. You will play a critical role in shaping how patients access therapies when affordability is a barrier—working closely with manufacturers, specialty pharmacies, and internal operations teams.

You will own the end‑to‑end product strategy and execution for PAP and related patient support offerings—balancing compliance, operational complexity, and patient experience while delivering scalable, tech‑enabled solutions.

• Define and execute the product vision and roadmap for PAP and Free Goods dispensing solutions
• Serve as a subject‑matter expert (SME) in patient access, with a focus on eligibility, enrollment, and fulfillment workflows
• Align product strategy with manufacturer brand goals, regulatory requirements, and patient affordability challenges

• Design and optimize workflows for:
• Patient eligibility & enrollment
• Income verification & documentation management
• Free drug ordering, dispensing, and replenishment
• Compliance tracking and audit readiness (GxP/GDP awareness)
• Partner with specialty pharmacies and distribution partners to improve fulfillment efficiency and patient time‑to‑therapy

• Collaborate with pharma clients, field teams, and operations to deeply understand PAP program structures, KPIs, and pain points
• Translate complex program requirements into scalable, configurable product solutions
• Monitor competitive landscape across hub providers, PAP vendors, and digital health platforms

• Partner with Engineering, UX, Data, Clinical, Compliance, and Operations to deliver high‑impact solutions
• Ensure adherence to HIPAA, regulatory standards, and manufacturer‑specific program requirements
• Drive alignment across stakeholders in a highly matrixed environment

• Own full lifecycle: discovery→requirements→build→launch→optimization
• Define KPIs such as: time to therapy, PAP approval rates, patient adherence, and program utilization
• Use data to continuously improve product performance and patient outcomes

• Act as a trusted advisor to pharmaceutical clients
• Support implementations, workshops, and QBRs
• Translate product capabilities into clear business value and outcomes

• Lead Agile delivery: backlog prioritization, sprint planning, roadmap execution
• Write high‑quality user stories, acceptance criteria, and business requirements
• Leverage tools such as Jira, Confluence, Aha!, Productboard

• 7+ years of Product Management experience, preferably in healthcare technology or B2B SaaS
• Direct experience in life‑sciences/pharma services, specifically:
  Patient Support Programs (PSPs), Patient Assistance Programs (PAP) and/or Free Goods/freedrug dispensing workflows
• Strong understanding of hub services (benefits verification, PA, copay, PAP)
• Strong understanding of specialty pharmacy and manufacturer ecosystems
• Experience working in regulated environments (HIPAA, GxP, GDP, etc.)
• Proven ability to translate complex operational workflows into scalable product…