Operations Manager

Operations Manager — Craft a Brew

Location: Orlando, FL (on-site, 5 days/week)

Compensation: $85,000/year + health stipend

Reports to: Owner

Craft a Brew is an Orlando-based homebrewing supply company with a 15+ year track record selling beer, wine, mead, and kombucha kits, ingredients, and equipment through our Shopify storefront (), Amazon FBA/FBM, Walmart WFS, and drop-ship channels. We design and manufacture our own proprietary products and ship from our warehouse in Orlando. We're small, profitable, and growing, with a team of about a dozen and a culture that rewards initiative.

We're hiring an Operations Manager to run the day-to-day of our warehouse and multi-channel sales operation. This is a true number-two role: you'll own production, purchasing, fulfillment, inventory, vendor relationships, sales channel performance (Amazon, Walmart, Shopify ops), and team management — freeing the owner to focus on marketing, strategy, and product development.

We need someone entrepreneurial, organized, and hard-working. Someone who can walk the warehouse floor in the morning, run a production plan at midday, place a $40K PO with a key supplier in the afternoon, and close the day reviewing FBA inbound shipments — and do it all without supervision. If you've been a strong second-in-command at a growing CPG or e-commerce business and you're ready to run the whole operation, this is the seat.

• Warehouse & Production
  :
  Daily production planning, ingredient pouching, kit assembly, shipping, and quality control across our three-tier production model.
• Purchasing & Forecasting
  :
  Vendor management, PO placement, demand forecasting, and staying ahead of stockouts across hundreds of SKUs.
• Sales Channels
  :
  Amazon FBA/FBM inbound shipments, Walmart WFS replenishment, Shopify inventory management, and channel-level stock balancing.
• Team Management
  :
  Direct management of the production, shipping, and warehouse staff — roughly 8-10 people including hourly and salaried team members.
• HR
  :
  Hiring, onboarding, attendance management, performance discussions, and disciplinary actions in coordination with ownership.
• Light Accounting
  :
  Vendor bill coding, expense approvals, and supporting month-end close.
• Reporting
  :
  Weekly KPI rollups to ownership covering production, inventory, channel performance, and team metrics.

Must-haves:

• 5+ years of hands‑on operations experience in CPG, e‑commerce, or manufacturing
• Direct experience working on a warehouse or production floor — this is not a desk‑only job
• Demonstrated Shopify operations experience (inventory, order management, listings)
• Demonstrated Walmart Marketplace / WFS experience
• Amazon Seller Central experience (FBA inbound, replenishment, listing health)
• Proven track record managing a team of 5+ direct reports
• Strong Excel skills and comfort working with data to make decisions
• Vendor management and purchasing experience, including demand forecasting

Nice‑to‑haves:

• Experience in homebrewing, craft beverage, or specialty food/ingredient categories
• Ship Station or similar shipping platform experience
• Familiarity with BOM management and light ERP work
• Bilingual English/Spanish

• Entrepreneurial. You think like an owner and you act without being asked.
• Organized. You build systems and you follow through.
• Direct. You can have hard conversations with vendors and team members without flinching.
• Hands‑on. You're not above pulling a pallet, packing a kit, or driving to a supplier.

• Real autonomy and ownership of an entire operation
• Direct working relationship with the owner — no corporate layers
• A profitable, established business — not a venture‑backed gamble
• Florida — no state income tax
• The chance to put your fingerprints on a company you can stay with for the long haul