Senior Manager Franchise Portfolio Management - North America
Listed on 2026-07-13
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Business
Event Manager / Planner
JOB SUMMARY
The UDX Franchise Strategy team drives the global vision and strategic development and execution of franchise strategy and plans to cultivate IP growth and drive revenue throughout the franchise ecosystem. We are a high‑performing team of makers, thinkers, leaders and rebels whose passion is to ignite ideas every day, in a culture that celebrates creativity, fresh thinking, executional excellence and each other.
MAJORRESPONSIBILITIES
- In close partnership with the Director, oversees team and approval process for usage of 30+ IPs on behalf of UDX by ensuring the IP Team is providing clear and detailed explanations for submission requests to get favorable approval responses from our IP stakeholders.
- Oversees the tools and training of internal teams to ensure they are adhering to the process and are aware of compliance issues associated with using IPs in their materials. Works with internal leaders to correct habitual compliance related issues to ensure required information is received and items can move forward through the submission process quickly and smoothly.
- With focus on technology, develops and executes process efficiencies with both internal and external stakeholders that make review of North America approval requests more streamlined. Collaborates with Director of IP Partnerships on strategic planning assignments including internal resource allocation and project workflow decisions.
- Serve as a champion for best‑in‑class culture with an emphasis on collaboration, innovation and inclusion. Lead the professional development of direct reports through continuous training and coaching. Manage direct reports full‑cycle including but not limited to managing team member performance, concerns, engagement, performance reviews and goals.
- Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
- Perform other duties as assigned.
Bachelor’s degree in marketing or related field preferred
EXPERIENCE7 years’ general experience; 5+ years in Franchise Management or Brand Marketing preferred
ADDITIONAL INFORMATION- Based in Orlando with periodic travel (up to 10%) to Los Angeles or other partner locations.
- Hybrid:
This position has been designated as hybrid, generally contributing from the office a minimum of four days per week.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via‑email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE
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