Technical Operations Manager

At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow.

Your career path with us starts here!

Joining the Margaritaville at Sea team means embracing our Culture Essentials, which are the cornerstone values shaping our identity, principles, and actions, which are every guest, every time, act with integrity and respect, shred responsibility for the well‑being of our guests, crew and community and each employee’s responsibility to be better than the rest. These beliefs and behaviors not only define who we are but also unite us as a team, guiding us in decision‑making, fostering relationships, tackling challenges, and reaching milestones.

These culture essentials propel us toward a shared vision of success, ensuring a collective effort in shaping our future.

Provides logistical, administrative, and procurement support for ship maintenance and operational readiness by coordinating maintenance services, processing requisitions, developing execution plans for assigned work, and ensuring the timely delivery of parts and services to vessels. Proactively monitors and follows up on outstanding purchase orders, cabin requests, and other operational requirements to support uninterrupted ship operations. Serves as a key point of contact for ship technical matters, providing support for technical issues, audits, inspections, surveys, and compliance‑related activities as needed.

Collects and analyzes technical performance data, tracks operational issues and corrective actions, and provides recommendations to support maintenance planning and long‑term operational objectives. Collaborates with shipboard and shore‑side teams to resolve maintenance needs, coordinate resources, and drive continuous improvement through enhanced reporting, process optimization, and data‑driven decision‑making.

• Ship Maintenance Coordination: Provides logistical, administrative, and procurement support for ship maintenance activities, including developing execution plans for services, coordinating maintenance requirements, processing approved requisitions, and ensuring the timely delivery of parts and services.
• Procurement and Operational Follow‑Up: Assists with annual planning and budgeting activities, maintenance tracking, weekly operational meetings, and the identification and coordination of service providers.
• Technical Operations Support: Serves as a key resource for ship technical matters by coordinating issue resolution, supporting vessel maintenance activities, and providing assistance during ship visits, audits, inspections, surveys, and other regulatory or compliance‑related reviews.
• Compliance and Deficiency Tracking: Maintains oversight of Conditions of Class (CoC), Statutory Deficiencies (SD), Actionable Items (AI), and other technical findings by monitoring tracking systems, maintaining records, and preparing recurring reports and updates to ensure timely resolution and compliance.
• Operational Logistics Coordination: Collaborates with shared services, shipboard teams, and external vendors to coordinate cabins, riding teams, technical services, and other resources required to support maintenance projects and ship operational needs.
• Data Analysis and Reporting: Collects, analyzes, and reports technical performance data to support shipboard operations, identify trends, and provide insights that assist in maintenance planning, decision‑making, and long‑term operational improvements.
• Continuous Improvement: Supports process improvement initiatives by identifying opportunities to streamline workflows, reduce manual tasks, improve communication, enhance reporting capabilities, and leverage data analysis and automation tools to increase efficiency and effectiveness.

• Associate's or Bachelor's degree in Business Administration, Supply Chain Management, Maritime Operations,…