Director, Tax Operations

The Director, Tax Operations supports execution of key operational programs and strategic initiatives across the Tax practice, ensuring alignment between strategy and execution while also taking firm standards into consideration. This role partners with Tax leadership to translate priorities into actionable plans, coordinate across teams, and strengthen execution discipline in alignment with both Tax objectives and broader firm expectations.

The Director improves operational effectiveness by supporting governance routines, enhancing performance visibility, and helping remove barriers to execution, while working with firm functions to drive consistency and efficiency across Tax.

• Supports translation of Tax and firm strategy into actionable operating plans
• Drives clarity on priorities, timelines, and ownership across initiatives
• Coordinates execution across pillars, pods, and key stakeholders

• Supports delivery of strategic initiatives and operational programs
• Tracks progress, risks, and dependencies and escalates as needed
• Helps ensure initiatives are aligned, sequenced, and moving forward effectively

• Partners with Tax leadership to support agendas, meetings, and operating cadence
• Assists in preparing communications, materials, and updates for leadership forums
• Provides insights and recommendations to support decision‑making
• Supports execution of governance routines, reporting, and tracking mechanisms
• Helps maintain consistency in how initiatives are managed and reported
• Contributes to continuous improvement of processes, tools, and execution standards

• Coordinates with Finance, People & Culture, IT, and other firm functions
• Helps ensure alignment and follow‑through across interdependent work streams
• Supports integration of operational activities across teams
• Other duties as required

• Manages and develops Managers, Senior Associates, and Associates as assigned
• Serves as a Career Advisor and support team development
• Provides day‑to‑day guidance and oversight on assigned work streams

• Bachelor’s degree required with a focus in Accounting or Finance preferred or Associate’s degree, High School Diploma, or GED with eight (8) or more years of experience in an operations role required, preferably within a public accounting firm

• Eight (8) or more years of progressive experience in public accounting, professional services, consulting, or a similarly complex matrixed environment, required
• Significant experience leading business operations, practice operations, or enterprise transformation initiatives at scale, preferred
• Proven success leading large, cross‑functional programs from strategy through implementation, including governance, stakeholder alignment, and change execution, preferred
• Experience advising senior leaders and influencing decisions in a highly collaborative, executive‑facing environment, preferred
• Experience establishing operating rhythms, performance metrics, and management routines to improve execution discipline and business results, preferred
• Demonstrated financial and operational acumen, including experience with budgeting, resource planning, and performance management, preferred

• CPA, preferred
• PMP, preferred

• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint, required
• Experience using collaboration, reporting, and project management tools to support execution and performance visibility, preferred

• N/A

• Strong strategic, analytical, and problem‑solving skills, with the ability to synthesize complex information into clear recommendations
• Excellent executive communication skills, including the ability to influence, align, and build credibility with leaders at all levels
• Ability to quickly adopt new technologies and leverage digital tools to improve efficiency, support execution, and enhance collaboration.
• Ability to operate effectively in a fast‑paced, highly collaborative, and evolving environment with competing priorities
• Strong…