Operations Manager

Compensation: Hourly, commensurate with experience

About Digital Brew

Digital Brew is a full-service creative agency specializing in video production, animation, and creative marketing. Since 2011, we've partnered with brands like Cisco, Amazon, Volvo, Verizon, 3M, Advent Health, and many others to create engaging content that helps businesses communicate better.

We're a collaborative team that believes great creative work starts with great operations. Every day brings something different, and we're looking for someone who enjoys bringing organization, structure, and efficiency to a fast-paced creative environment.

About the Role

Digital Brew is looking for a part-time Operations Manager to keep our studio running smoothly. As the operational backbone of the company, you'll oversee the systems, processes, and day-to-day functions that support our team and keep the business moving forward.

You'll work across office management, HR administration, finance, facilities, and vendor management to ensure employees have the tools and support they need to succeed. From processing payroll and onboarding new hires to coordinating office operations and maintaining compliance, you'll play a key role in creating an organized, efficient, and enjoyable workplace.

This is a fully in-office position based in Orlando, FL , working Monday, Wednesday, and Friday alongside our creative team. While this role touches nearly every part of the business, your primary focus will be managing day-to-day operations, maintaining efficient processes, and ensuring our studio continues to run like a well-oiled machine.

Core Responsibilities

• Manage the day-to-day operations of our Orlando office
• Coordinate office maintenance, repairs, vendors, and facility needs
• Keep the office organized, stocked, and running efficiently
• Order and maintain office supplies, equipment, and employee technology
• Process client invoices and contractor payments
• Process bi-weekly payroll and employee reimbursements
• Maintain HR records and assist with benefits administration
• Coordinate employee onboarding and offboarding
• Plan and coordinate company meetings, employee events, team lunches, and occasional travel arrangements
• Prepare and maintain contracts, vendor documentation, and company records
• Serve as the primary point of contact for day-to-day operational and administrative needs

Additional Responsibilities

In addition to your core responsibilities, you'll also support broader operational initiatives, including:

• Administer employee benefits, including health insurance and 401(k)
• Support recruiting efforts, including job postings, interview scheduling, and hiring logistics
• Manage vendor onboarding and procurement processes
• Oversee business insurance renewals and compliance documentation
• Maintain company licensing, tax notices, and administrative compliance
• Handle banking, deposits, and other financial administrative tasks
• Identify opportunities to improve internal processes and operational efficiency
• Support special projects and evolving operational needs as the company continues to grow

Qualifications

• 2+ years of experience in operations, office management, business administration, HR, or a similar role
• Exceptional organizational skills with the ability to prioritize multiple projects, meet deadlines, and adapt in a fast-paced environment
• Excellent written and verbal communication skills
• Professional, dependable, and able to handle confidential information with discretion
• A proactive, self-starter who enjoys solving problems, improving processes, and taking ownership of their work
• Experience with payroll processing and employee benefits administration
• Experience with bookkeeping, invoicing, expense management, or other financial operations
• Experience using business software such as Google Workspace, Microsoft Office, Quick Books Online, Gusto, or similar platforms is a plus
• Valid driver's license and reliable transportation

Why Join Digital Brew?

At Digital Brew, operations are at the heart of everything we do. This role offers the opportunity to make a meaningful impact by building efficient processes, supporting an incredible team, and helping a growing creative agency continue to thrive.

If you're someone who enjoys creating order, solving problems, wearing multiple hats, and making a difference behind the scenes, we'd love to hear from you.