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Head of Client Experience Strategy
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-08-22
Listing for:
HDR
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
HDR is seeking a Client Experience Director to lead enterprise-wide client experience strategy across service lines, embedding client-focused behaviors and driving continuous improvement. You will collaborate with business groups, operations, marketing, and leadership to translate insights into action and measurable outcomes.
The role emphasizes governance, change management, and performance measurement to advance client loyalty and long-term growth, with in-office responsibilities across HDR’s
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