Sales & Guest Experience Supervisor

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30+ days ago Requisition

Basic Function:

Sales Supervisor is responsible for maintaining and creating relationships with area associations: handling social media, customer service, groups, consignment, and special event accounts: soliciting current and new business: ensuring admission and revenue goals are achieved: performing operational duties.

• Ensure that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, exhibit knowledge and all other components of Guest Service.
• Ability to organize and schedule groups, consignment, and special event business.
• Attend and articulate specials, promotions, and events at local and state association meetings and events.
• Develop and maintain admission and ancillary sales promotions.
• Must have flexibility to travel and run errands.
• Must be willing to perform and oversee operational duties within the building and on property.
• Communicate and maintain safety standards with entire staff.

8. Maintain all show standards, display presentation, maintenance, safety, signing standards and cleanliness.

9. Maintain adherence to all Company policies and procedures.

10. Assist in the management of tasks including cash management (safe, cash outs, deposits etc....).

11. Any other duties as assigned by Management.

12. Must be able to work flexible schedule including weekends, holidays, special events, and night-time closing.