Associate Analyst EHR - ClinDoc Team

Job Description Summary

Provides support in configuring, implementing, and maintaining technical requirements across development, staging, and production environments. Assists in evaluating work processes, conducting feasibility reviews for small to medium projects, and troubleshooting operational issues. Contributes to creating clear specifications and documentation, while participating in test planning and execution to ensure thorough validation. Learns and applies established practices to help develop technology standards and supports resource estimation activities as part of the team.

Maintains accountability by completing assigned tasks on time or promptly communicating any variances to management.

Learns and assists in identifying technical solutions for business issues and processes, while gaining understanding of integration with other systems. Supports the preparation of business work plans for analysis and testing of system upgrades, modifications, and enhancements under guidance. Provides assistance with configuration, implementation, and maintenance of technical requirements across development, staging, and production environments. Observes and helps evaluate work processes, supports feasibility reviews for small to medium project requests, and assists in troubleshooting operational issues.

Contributes to creating clear specifications and documentation as directed. Participates in planning and executing test scenarios, ensuring thorough validation under supervision. Assists in developing technology standards by learning and applying established practices. Supports resource estimation activities for task completion as part of the team. Completes assigned tasks on time or communicates variances promptly to management.

• High School Diploma/GED
• 1 year Experience in information services or direct healthcare experience
• Technology implementation/upgrades experience
• Information Technology Experience and/or Healthcare Operations Experience
• Strong oral and written communication skills
• EPIC Certification - Epic Systems Within 120 Days

• Bachelor’s Degree Computer Science or Healthcare
• Master’s Degree Computer Science or Healthcare 2 years Progressive experience in Information Services, or a combination of Information Services and direct healthcare experience.
• Certification Testing and Projects Completion
• Project Management Implementation/Upgrade Support

• Lift and carry 25 lbs.
• frequent sitting/standing, frequent keyboard use
• * patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Workday Day (United States of America)

Regular Employee

Thomas Jefferson University

1100 Virginia Drive, Fort Washington, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger;

preparing tomorrow's professional leaders for 21st-century…