Director, Incident Management & Prevention

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service.

We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, Dream Works Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood.

NBCUniversal is a subsidiary of Comcast Corporation. Visit  for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service.

We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, Dream Works Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood.

NBCUniversal is a subsidiary of Comcast Corporation. Visit  for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Director, Fraud/Loss & Incident Management will lead the Global Controllership fraud and loss prevention program, end-to-end incident management for potential phishing and fraud events, and business continuity planning. This role is responsible for developing the analytics, controls, and operating processes needed to identify emerging risks, strengthen preventive measures, and support a proactive response to cyber and fraud threats impacting the Global Controllership environment.

The Director will also coordinate communications across cross-functional stakeholders and senior leadership during active incidents.

The ideal candidate is a clear, independent, and analytical leader with strong curiosity about end-to-end processes, a controls-oriented mindset, and proven experience managing incidents from identification through resolution. They will be metrics-driven, comfortable interpreting data, and able to operate effectively in a fast-paced, customer-centric, and continuously evolving environment.

• Develop and implement strategies to identify, assess, and mitigate cyber-enabled fraud and financial loss risks across multiple teams, processes, and systems.
• Perform regular reviews and assessments of fraud prevention processes, identifying control gaps and driving continuous improvement.
• Provide training, guidance, and support to business teams to strengthen fraud awareness and reinforce preventive behaviors.
• Prepare and facilitate senior management report-outs for major Global Controllership incidents, including root-cause insights, operational and control gaps, and recommended…