Collections Team Member

BBA Aviation is a leading global aviation services and aftermarket support provider.

Our Flight Support businesses provide specialist on-airport support services to the owners and operators of business and commercial aircraft. Our Aftermarket Services businesses service and support engines and aerospace components, sub-systems and systems.

BBA Aviation employs around 12,000 people at over 220 locations on 5 continents.

Our vision, mission and values act as differentiators for our businesses and drive delivery of our overarching objective of growing exceptional long-term sustainable value for stakeholders

BBA Aviation is currently recruiting for positions to support Signature Flight Support and other BBA Aviation companies.

Summary:

Responsible for performing work in relation to Business to Business credit control and collections

Essential Duties and Responsibilities (Other duties may be assigned)

• Work with customers to follow up an old/past due balances, including the sending of dunning letters
• Maintain/update customer contact in collection tool
• Route any issues that can’t be resolved to relevant authority in BU/Regional Finance
• Review and validate invoice adjustments and forward to BU/Regional Finance for action
• Conduct data and process analysis
• Promote and provide exceptional customer service
• Perform activity level work as needed

Reporting Relationships:
This position reports to the Credit Collections Supervisor

Required Qualifications ,

Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong communications skills (written and verbal)
• Strong organizational and interpersonal skills
• Strong computer skills/competencies in Microsoft Office Suite
• Ability to maintain accuracy and flexibility in a fast paced environment
• Ability to prioritize and handle multiple tasks

• Establish a culture that promotes customer loyalty

• Associate’s Degree (A.A.) or equivalent from two-year college or technical school required
• Minimum 2 years’ experience in business-to-business collections required
• Minimum 3 years of related experience and/or training; or equivalent combination of education, training and experience

Position is located in downtown Orlando.