Receptionist, Customer Service​/HelpDesk

Receptionist (Bilingual Preferred) - City Kia Of Greater Orlando

City Kia of Greater Orlando is seeking a friendly, professional, and customer-focused Receptionist to join our team. This is a full-time, hourly position in a fast-paced dealership environment.

As the first point of contact, you will greet customers, set expectations, and help deliver a welcoming VIP experience. We are seeking an individual who enjoys working with people, smiles easily, thinks quickly, and can multitask with confidence.

• Greet and welcome customers professionally and set expectations upon arrival
• Answer and direct incoming phone calls
• Schedule sales and service appointments
• Enter customer information accurately into dealership systems
• Monitor and respond to internal chats and customer messaging tools
• Maintain a clean and organized reception area (including coffee station)
• Assist with basic administrative tasks
• Work closely with sales and service teams to ensure a smooth customer experience

• High school diploma or equivalent
• Customer service experience (automotive experience a plus)
• Bilingual (English/Spanish) preferred
• Strong communication, data entry, and multitasking skills
• Professional appearance and positive attitude
• Ability to work weekends and some holidays

• Competitive hourly pay
• Health insurance
• Paid time off
• Opportunities for growth and advancement

City Kia of Greater Orlando is an Equal Opportunity Employer.