Customer Tax Exemption Specialist

Adecco is hiring immediately for a Customer Tax Exemption Specialist with a local client in Orlando, FL! Apply now if you meet the qualifications listed below!

• Pay: $ 21.27/hr

• Shift/
  
  Hours:
  
  Onsite

• Monday – Friday 8:00am – 4:30pm

The Customer Tax Exemption Specialist plays a key role in supporting customers by reviewing and processing sales tax exemption certificates with accuracy and efficiency. This is a customer service–focused position responsible for verifying documentation, applying tax exemptions to customer accounts, and resolving tax-related inquiries while following clearly defined policies and guidelines.

• Review, validate, and process customer sales tax exemption certificates according to established procedures and compliance guidelines.

• Communicate with customers via phone, email, or ticketing systems to assist with tax exemption questions, documentation needs, and account inquiries.

• Ensure exemptions are accurately applied to customer accounts and update records as needed.

• Monitor certificate expiration dates and support customers in submitting updated information.

• Research and resolve basic tax-related issues by referencing internal resources and state requirements.

• Collaborate with internal teams (Billing, Customer Support, Compliance) to resolve escalated or complex cases.

• Maintain high levels of accuracy and attention to detail while processing documentation and entering data.

• Provide exceptional customer service and maintain professional communication at all times.

• Strong attention to detail and ability to verify documents with accuracy.

• Excellent verbal and written communication skills.

• Ability to follow structured guidelines and processes.

• Comfortable working with customer-facing inquiries in a service-oriented role.

• Basic computer skills and ability to navigate multiple systems.

• Experience in customer service, data entry, or administrative support.

• Familiarity with tax exemption certificates or sales tax regulations is a plus.

• Ability to manage multiple tasks and prioritize effectively.

Pay Details: $21.27 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.