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Bilingual Customer Service Rep Event Manager / Planner

Guest Experience Specialist

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: NBC Universal
Full Time position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
A leading entertainment company in Orlando, FL is seeking a Guest Services representative responsible for ensuring an outstanding experience for guests at the Universal Kids Resort. In this role, you will handle sensitive guest situations, manage inquiries and ticket issues, and ensure effective communication across various platforms. The ideal candidate should have a Bachelor's degree and over 3 years of guest service experience, showcasing exceptional communication and problem-solving abilities.

Competitive compensation offered.
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