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Travel Customer Service Representative

Job in Orlando, Orange County, Florida, 32885, USA
Listing for: Xperience Xscape Travels
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

We are seeking a Travel Customer Service Representative to support clients with vacation planning, reservations, and general travel-related inquiries. This role is ideal for someone who enjoys helping people, is detail-oriented, and wants a flexible opportunity within the travel industry.

You do not need prior travel experience — training and support are provided.

Key Responsibilities

Assist clients with travel questions via email, phone, and online systems

Help process travel reservations and service requests

Provide accurate information on destinations, accommodations, and travel policies

Maintain clear and professional communication with clients

Follow established procedures to ensure a smooth customer experience

Document client interactions accurately in internal systems

Qualifications

Strong customer service and communication skills

Comfortable using a computer, email, and basic online tools

Organized, reliable, and able to follow instructions

Ability to work independently and meet deadlines

Prior customer service experience is helpful but not required

Work Schedule & Location

Remote opportunities available

Part-time and full-time availability depending on workload

What We Offer

Training and ongoing support

Opportunity to work within the travel industry

Flexible work environment

Performance-based growth opportunities

Supportive team culture focused on service and professionalism

How to Apply

Submit your application through this posting. Qualified applicants will receive next steps via email.

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