Customer Service Specialist; Commercial Lines

Braishfield Associates, a division of Hull & Company, LLC, is seeking a Customer Service Specialist to join our team in Orlando, FL. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

• Set up new and renewal client records
• Review applications
• Bind new and renewal policies
• Issue policies as necessary
• Follow up for missing file documentation (loss runs, applications, etc.)
• Issue, invoice and process endorsements, cancellations, reinstatements and non-renewals; or other policy servicing tasks
• Order loss control reports, follow up for compliance of recs
• Compliance with quality control guidelines
• Other activities, duties, projects or tasks as assigned

• 2-20 license (within 90 days of employment)

• High school or equivalent education
• Proficient with MS Office Suite
• Experience in working in a paperless environment – strong PC skills required
• Exceptional telephone demeanor
• Ability to maintain a high level of confidentiality
• Detail oriented and possess the ability to multi-task
• Commitment to excellent customer service
• Ability to effectively work well with others, be a team player with a positive attitude

• Health Benefits:
  
  Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits:
  
  ESPP, 401k, Student Loan Assistance, Tuition Reimbursement
• Mental Health & Wellness:
  Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits:
  Paid Time Off, Holidays, Preferred Partner Discounts and more

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging motto.