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Orlando Site Leader: AI-Driven Customer Service Excellence
Job in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-06-02
Listing for:
JPMorgan Chase
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
JPMorgan Chase seeks an Executive Director - Customer Service Site Leader for its Orlando site. This role requires leading a high-impact customer service operation while fostering an inclusive culture for approximately 800 employees. You will interface with various teams to enhance operations and customer outcomes.
The ideal candidate will have extensive leadership experience, a strong dedication to customer service, and the capability to drive continual improvements. An AI-first mindset and ability to foster a high-performing culture are key to this position.
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