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Accounts Receivable Specialist
Job in
Orlando, Orange County, Florida, 32806, USA
Listed on 2026-06-02
Listing for:
All Star Auto Lights
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location:
Orlando, FL
What You'll Do
- High-Volume Customer Account Reconciliation - Handle a large volume of customer accounts, reviewing, analyzing, and reconciling statements to ensure accuracy and resolve discrepancies.
- Payment Application & Discrepancy Resolution - Accurately apply payments, investigate unapplied cash, short payments, and chargebacks, and process necessary adjustments.
- High-Volume Call Center Support - Work in a fast-paced call center environment, spending up to 8 hours per day on the phone assisting customers with account inquiries and payment resolutions.
- Communication & Customer Interaction - Professionally engage with customers, internal teams, and stakeholders to address payment issues, resolve disputes, and provide account support.
- Reporting, Documentation & Compliance - Maintain detailed records of reconciliations, generate aging reports, and ensure compliance with company policies and accounting standards while supporting month-end close activities.
Qualifications
Customer Service Skills
- High level of professionalism and customer service experience
- Excellent oral and written communication as well as interpersonal skills
- High volume call center experience
- Customer dispute resolution and problem solving skills
- Possesses initiative to perform research on customer issues
- Able to work independently and with minimal supervision
- Minimum of 5 years in A/R preferred
- Attention to detail is critical in this role
- Account degree is preferred
- Must be able to balance 4 ERP Systems
- Experience with Share Point
Must have reliable transportation and be able to commute to the Orlando, FL office and work out of the Orlando office as required.
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