Team Member Supervisor

Duties and Responsibilities Provide exceptional guest service through a variety of mediums

Assist in Sales efforts with Sales and Marketing team Assist with any duties assigned by management

Efficiently respond to phone calls, emails and walk in guests in a timely manner

Give breaks to team-members when needed

Meet with interested guests for showings or VIP tours

Receive and process payments and other cash handling duties as necessary

Ensure proper organization of any paperwork

Sell attractions passes using a Point-of-Sale system

Resolve guest concerns, and/or pass along to management depending on the situation

Meet regularly with Management and team members to discuss ways in which to improve operations

Perform Park opening and closing procedures, including bank out of cash drawers. wristbands

Assist facility staff with emergency and medical response, or be the point person in the absence of management

Enter data and make modifications through MS Office Suite Will assist with events (car shows, banquets, special events) when called upon Assist in maintaining park cleanliness and sanitization

Teach and coach team members on a ongoing basis

Enforce city and Dezerland Park Orlando policies

Complete additional duties as assigned by supervisor

Qualifications

Applicant must be at last 18 years of age Applicant must have a High School Diploma or equivalent

Applicant must have a valid Driver's License and a "safe" driving record

Fluency in speaking, reading, and writing English Outgoing, energetic, and enthusiastic

Must possess excellent customer service skills

Experience coordinating rentals and/or events

Minimum availability of 4 weekdays per week; must be available to work a flexible schedule which may include nights, weekends, and holidays.

Reliable transportation is required
#J-18808-Ljbffr